Analyst Report

Everest Group’s PEAK Matrix Report names TCS Business Process Services a ‘Leader & Star Performer’ for Finance & Accounting BPO

The Everest PEAK Matrix report for FAO analyzes the changing dynamics in the F&A market, while assessing service providers and recognizes TCS as a ’Leader and Star Performer’ on the FAO Peak Matrix.

Everest Group recently released its report titled “Finance and Accounting Outsourcing (FAO) – Service Provider Landscape with PEAK Matrix™ Assessment 2014”. This report analyzes the changing dynamics of the FAO landscape and assesses service providers across several key dimensions.

As a part of this report, Everest Group updated its classification of 20+ service providers on the Everest Group
Performance | Experience | Ability | Knowledge (PEAK) Matrix for FAO into the following three categories:

  • Leaders
  • Major Contenders
  • Emerging Players

Based on the analysis, TCS emerged both as a Leader and a Star Performer. This report focuses on TCS’ FAO experience and capabilities and includes:

  • TCS’ position on the FAO PEAK Matrix
  • TCS’ year-on-year movement on the FAO PEAK Matrix
  • Detailed FAO profile of TCS

Read excerpts from the report. (PDF, 789 KB)