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Challenge

Equifax needed to leverage cloud capabilities to improve its data-centric services.

Equifax, one of the leading global credit bureaus, created a platform to drive innovation with cloud technologies supported by analytics and help companies make critical decisions with confidence. The existing operational cost of managing the legacy infrastructure was significant. Equifax needed to modernize the application platform securely, make it scalable and flexible to support new services rapidly. It needed an optimal path to modernize and secure applications in the cloud to deliver innovative products.


 

Actionable insights into customer usage patterns helped ensure 99.8% availability.



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Solution

TCS helped Equifax UK build a digital core and modernize its IT infrastructure.

TCS partnered with Equifax UK in its cloud journey using the power of Google Cloud and leveraged its innovative capabilities such as the Google Cloud Kubernetes engine and APIfication to modernize its Consumer and Commercial bureaus. After assessing the application and infra ecosystem, TCS implemented the use cases as a pilot on an internal TCS environment, developed a pattern for migrating apps, and migrated more than 10 products to Google Cloud. This resulted in the migration of 20 services and decommissioning of more than 30 virtual machines.

Further, TCS leveraged Google Cloud BigQuery to help Equifax UK access predictive and actionable insights and remove the time-consuming process of creating daily dashboards for managing applications. With TCS’ assistance, Equifax UK was able to build greater agility, access new features quickly, and deliver the business impact that benefited its end customers.

 


Benefits

Migrating to Google Cloud helped leverage actionable insights.

TCS helped Equifax UK generate actionable insights into customer usage pattern, peak transactions, and response time deviation. APIfication using Google APIGEE and DevPortal reduced Equifax UK’s customer on-boarding time from six months to six weeks.

 

99.8% 

reliability and service availability

337% 

increase in average concurrent transaction requests

80% 

reduction in client on-boarding time