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Ashok Pai

Global Head of Cognitive Business Operations


  • Enterprises’ digital transformations should reach deeper into their operations to enable business model change, realize superior outcomes such as healthier cashflows, responsive supply chains, and frictionless experiences, and faster go-to-market. 
  • By embracing a machine-first approach to building cognitive operations, enterprises can realize greater value from their digital transformation initiatives.
  • Machine-first cognitive operations help enterprises gain the capabilities to anticipate disruptions, improve uptime, and transform customer experience.