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Ashok Pai

Global Head of Cognitive Business Operations


  • Enterprises’ digital transformations should reach deeper into their operations to enable business model change and realize realize superior outcomes such as healthier cashflows, responsive supply chains, and frictionless experiences, and faster go-to-market. 
  • By embracing a machine-first approach to building cognitive operations, enterprises can realize greater value from their digital transformation initiatives.
  • Machine-first cognitive operations help enterprises gain the capabilities to anticipate disruptions, improve uptime, and transform customer experience.