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What's your challenge

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The Challenge

Organizations are looking for an efficient communication and information sharing platform that can facilitate  effective information dissemination and interaction to avoid conflicts and increase productivity. Right knowledge at the right place and at the right time can work wonders while the opposite forces employees to look at multiple knowledge sources leading to an information overload. Management strategies are also not properly conveyed to the frontline workers causing disruption in automation.

TCS Solution

TCS Knowledge Experiences for Microsoft 365 helps businesses ensure improved information sharing and workforce management. It allows them to simplify the information by leveraging analytics and a contextualized information system to organize on-demand information. The key features are:

  • Enterprise solution: Facilitate smoother co-working among employees
  • Expertise-as-a-service: Streamline and analyze haphazard data
  • Employee social network: Ensure high employee engagement
  • Chatbots and cognitive advisors: Automate repetitive tasks
  • Collaboration analytics: Find insights on employee collaboration
  • Ideation-as-a-Service: Capture ideas and accelerate innovation
  • Document-centric collaboration: Enable centralized collaboration, stack integration, and task management
  • Consultation services: Build chatbots and automation systems


The solution provides the following benefits to the enterprises:

  • Get access to the right information at the right time
  • Automate repetitive tasks such as recruitment, leave approvals, and scheduling meetings
  • Enhance employee experience with AI chatbots, natural language processing, and free flow of information
  • Leverage valuable insights through ESN to enhance employee efficiency and resolve complaints
  • Facilitate collaboration and information sharing through a centralized information system