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Where adaptability meets advantage

At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.

Adaptability starts here
  • Industries
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Where adaptability meets advantage
  • Industries expand here
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  • Products and Platforms expand here
    • TCS ADD™
    • TCS BANCS™
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    • TCS CHROMA™
    • TCS Customer Intelligence & Insights™
    • TCS ERP on Cloud
    • ignio™
    • TCS iON™
    • TCS HOBS™
    • TCS Intelligent Urban Exchange™
    • TCS OmniStore™
    • TCS Optumera™
    • TCS Tap™
    • Quartz™ – The Smart Ledgers™
    • TCS TwinX™
    • TCS MasterCraft™
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    • TCS DigiBOLT™
    • TCS AI WisdomNext™
  • Research & Innovation expand here
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    • TCS Pace™
  • Alliances
  • We deliver excellence and create value for customers and communities.

    Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.

    Discover the difference
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    We deliver excellence and create value for customers and communities.
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    We are a digital transformation and technology partner of choice for industry-leading organizations worldwide.

    Read our customer success stories.
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    Upcoming events

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    View all

    Recent recognitions

    15 Oct 2025 From Technical Liability to Digital Dominance: Plaza Premium Group’s Bold Transformation
    06 Oct 2025 Unlocking the Future: 6G & AI for Telcos
    18 Sep 2025 Emirates NBD Transforms Payments and Reengineers Banking Operations
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  • Events
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    16 Oct 2025 TCS and Infineon Partner to Redefine Digital Experience and Accelerate Sales Growth
    01 Sep 2025 TCS Brings the Power of AI to the TCS Sydney Marathon as it Celebrates First Year as Abbott World Marathon Major
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    What we do

    Where adaptability meets advantage

    At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.

    Adaptability starts here
    • Industries
    • Services
    • Products and Platforms
    • Research & Innovation
    • Alliances
    • Banking
    • Capital Markets
    • Consumer Packaged Goods and Distribution
    • Communications, Media, and Information Services
    • Education
    • Energy, Resources, and Utilities
    • Healthcare
    • High Tech
    • Insurance
    • Life Sciences
    • Manufacturing
    • Public Services
    • Retail
    • Travel and Logistics
    • Artificial Intelligence and Data & Analytics
    • Cloud
    • Cognitive Business Operations
    • Consulting
    • Cybersecurity
    • Enterprise Solutions
    • IoT and Digital Engineering
    • Network Solutions and Services
    • TCS Interactive
    • Sustainability Services
    • TCS ADD™
    • TCS BANCS™
    • TCS BFSI Platforms
    • TCS CHROMA™
    • TCS Customer Intelligence & Insights™
    • TCS ERP on Cloud
    • ignio™
    • TCS iON™
    • TCS HOBS™
    • TCS Intelligent Urban Exchange™
    • TCS OmniStore™
    • TCS Optumera™
    • TCS Tap™
    • Quartz™ – The Smart Ledgers™
    • TCS TwinX™
    • TCS MasterCraft™
    • Jile™
    • TCS DigiBOLT™
    • TCS AI WisdomNext™
    • TCS Research
    • TCS Pace™
    Where adaptability meets advantage
  • Industries expand here
    • Banking
    • Capital Markets
    • Consumer Packaged Goods and Distribution
    • Communications, Media, and Information Services
    • Education
    • Energy, Resources, and Utilities
    • Healthcare
    • High Tech
    • Insurance
    • Life Sciences
    • Manufacturing
    • Public Services
    • Retail
    • Travel and Logistics
  • Services expand here
    • Artificial Intelligence and Data & Analytics
    • Cloud
    • Cognitive Business Operations
    • Consulting
    • Cybersecurity
    • Enterprise Solutions
    • IoT and Digital Engineering
    • Network Solutions and Services
    • TCS Interactive
    • Sustainability Services
  • Products and Platforms expand here
    • TCS ADD™
    • TCS BANCS™
    • TCS BFSI Platforms
    • TCS CHROMA™
    • TCS Customer Intelligence & Insights™
    • TCS ERP on Cloud
    • ignio™
    • TCS iON™
    • TCS HOBS™
    • TCS Intelligent Urban Exchange™
    • TCS OmniStore™
    • TCS Optumera™
    • TCS Tap™
    • Quartz™ – The Smart Ledgers™
    • TCS TwinX™
    • TCS MasterCraft™
    • Jile™
    • TCS DigiBOLT™
    • TCS AI WisdomNext™
  • Research & Innovation expand here
    • TCS Research
    • TCS Pace™
  • Alliances
  • Who we are

    We deliver excellence and create value for customers and communities.

    Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.

    Discover the difference
    • Brand
    • Leadership
    • Community
    • Sustainability
    • Inclusion
    • Values
    We deliver excellence and create value for customers and communities.
  • Brand
  • Leadership
  • Community
  • Sustainability
  • Inclusion
  • Values
  • Insights

    Discover why customers choose TCS

    We are a digital transformation and technology partner of choice for industry-leading organizations worldwide.

    Read our customer success stories.
    • Events
    • Analyst Recognition
    • Global Studies

    Upcoming events

    27 Dec 2025 TCS at Guidewire Connections 2025
    01 Dec 2025 TCS at AWS re:Invent 2025
    18 Nov 2025 TCS is a Gamechanger Sponsor of Microsoft Ignite 2025
    View all

    Recent recognitions

    15 Oct 2025 From Technical Liability to Digital Dominance: Plaza Premium Group’s Bold Transformation
    06 Oct 2025 Unlocking the Future: 6G & AI for Telcos
    18 Sep 2025 Emirates NBD Transforms Payments and Reengineers Banking Operations
    View all
    Discover why customers choose TCS
  • Events
  • Analyst Recognition
  • Global Studies
  • Careers

    Want to be a global change-maker? Join our team.

    At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.

    Join us
    • India
    • Americas
    • Asia Pacific
    • Europe and UK
    • Middle East and Africa
    • India
    • Argentina
    • Brazil
    • Canada
    • Chile
    • Colombia
    • Ecuador
    • Mexico
    • Peru
    • Uruguay
    • USA
    • Australia
    • Mainland China
    • Hong Kong SAR
    • Indonesia
    • Japan
    • Malaysia
    • New Zealand
    • Philippines
    • Republic of Korea
    • Singapore
    • Chinese Taipei
    • Thailand
    • Belgium
    • Denmark
    • Estonia
    • Finland
    • France
    • Germany
    • Hungary
    • Ireland
    • Italy
    • Luxembourg
    • Netherlands
    • Norway
    • Poland
    • Portugal
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom
    • Bahrain
    • Israel
    • Kuwait
    • Qatar
    • Saudi Arabia
    • South Africa
    • United Arab Emirates
    Want to be a global change-maker? Join our team.
  • India expand here
    • India
  • Americas expand here
    • Argentina
    • Brazil
    • Canada
    • Chile
    • Colombia
    • Ecuador
    • Mexico
    • Peru
    • Uruguay
    • USA
  • Asia Pacific expand here
    • Australia
    • Mainland China
    • Hong Kong SAR
    • Indonesia
    • Japan
    • Malaysia
    • New Zealand
    • Philippines
    • Republic of Korea
    • Singapore
    • Chinese Taipei
    • Thailand
  • Europe and UK expand here
    • Belgium
    • Denmark
    • Estonia
    • Finland
    • France
    • Germany
    • Hungary
    • Ireland
    • Italy
    • Luxembourg
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    • Norway
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    • Sweden
    • Switzerland
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  • Middle East and Africa expand here
    • Bahrain
    • Israel
    • Kuwait
    • Qatar
    • Saudi Arabia
    • South Africa
    • United Arab Emirates
  • Newsroom

    Find the latest news about TCS

    Stay up-to-date on all press announcements by TCS

    Discover more
    • News Alerts
    • Media Kit

    Recent News

    16 Oct 2025 NCVET Selected TCS to Develop a Portal Aimed at Democratizing the Vocational Skill Development Ecosystem in India
    16 Oct 2025 TCS and Infineon Partner to Redefine Digital Experience and Accelerate Sales Growth
    01 Sep 2025 TCS Brings the Power of AI to the TCS Sydney Marathon as it Celebrates First Year as Abbott World Marathon Major
    View all
    Find the latest news about TCS
  • News Alerts
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    Tata Consultancy Services Limited
    NSE:TCS
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    Discover more Q1FY26 Debrief
    • Management Commentary
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    • Latest Quarter Commentary
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    tata.com logo tata.com logo Opens in new tab
    Top Results
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    01 - 07
    • Travel and Logistics
    • Case Study

    Maersk partners with TCS for end-to-end IoT-based reefer monitoring solution

    5 MINS READ

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    INDUSTRY

    Travel and Logistics This will open an overlay

    Data and AI in Travel Industry for a Memorable Passenger Experience

    TCS helps create a sustainable travel ecosystem and design hyper-personalized using AI and big data in tourism to make the passenger journey memorable.
    Learn More
     about Data and AI in Travel Industry for a Memorable Passenger Experience
    travel-transportation-hospitality-key-trends-2025-card
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    17 Sep 2025

    HIGHLIGHTS

    • Maersk, the world’s leading ocean carrier, ships temperature-sensitive cargos like fruits, vegetables, meat, and pharmaceuticals in reefers.
    • It relied on third parties and manual methods to detect, notify, and resolve issues in reefer conditions, causing delays in fixes and higher operational costs.
    • TCS’ solution integrates real-time data from reefers with the enterprise solution at Maersk to enable quick decision-making and put in place predictive algorithms to help detect issues before they turned into problems. 

    On this page

    The Challenge   inpage
    The Solution   inpage
    The Benefits   inpage
    Number views   inpage
    What made it happen   inpage
    The Challenge inpage
    The Solution inpage
    The Benefits inpage
    Number views inpage
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    On this pageinpage
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    The Challenge The Solution The Benefits Number views What made it happen

    The Challenge: Automate reefer monitoring

    Streamlining operations, automating reefer monitoring

    Maersk, the world’s leading ocean carrier and integrated logistics provider, ships temperature-sensitive cargos like fruits, vegetables, meat, and pharmaceuticals in refrigerated containers—reefers, whose ambient conditions need constant monitoring.

    Any deviation must be resolved with agility. Maersk, like most carriers, relied on third parties and manual methods to detect, notify, and resolve issues, causing delays in fixes and higher operational costs. There was a need for automation in shipping to revolutionize reefer monitoring with real-time visibility and a centralized solution for proactive operational decisions.

    The Solution: IoT-based monitoring solution

    IoT-based comprehensive monitoring solution

    With its deep domain knowledge of container shipping processes, TCS partnered with Maersk to define and develop the right fit architecture for a modular, loosely coupled solution.

    The core solution involved integrating real-time data from reefers with the enterprise solution at Maersk to enable quick decision-making on reefer conditions right from the container booking process. TCS provided multiple solutions during the journey, creating a benchmark for digital transformation in the shipping industry. In addition to automating alarm detection and corrections and closure, TCS provided a workflow solution to streamline actions by different internal and external stakeholders and a vessel-based solution to onboard reefer technicians. TCS also integrated predictive algorithms to help detect issues before they turn into problems and support the implementation of a mobility solution for Maersk’s equipment maintenance and repair vendors. Autonomous management of reefer controller’s software is now possible remotely.

    The solution, which has also provided visibility of monitoring data to Maersk’s customers, is built using Microsoft’s cloud IoT platform and technology components. It monitors a fleet of over 3,85,000 reefers and provides monitoring capabilities for over 450 vessels.

    The Benefits: Improved customer experience

    Improved customer experience, cost savings

    The initiative helps Maersk underscore its leadership in integrated container logistics. Cloud enablement ensures Maersk can carry cargo in the exact ambient conditions inside the container as desired by customers during the container booking process and promote sustainable business operations. The solution offered many benefits:

    • Automated monitoring at land and sea
    • Improved visibility of temperature conditions inside containers
    • Enabled real-time detection of reefer malfunction, compared to 12/24 hours through physical inspection in the traditional process
    • Enabled Maersk to provide customers with a complete supply chain solution
    • Reduced the risk of wastage of food items and critical cargo like medicines and blood plasma

    Number views

    Swipe Right
    Swipe Left
    385k+

    Reefer containers

    connected

    2,400tons

    CO2 emission reduced

    Via predictive maintenance solution

    10million+

    Day count

    Events processed daily

    what made this happen

    tcs-aviana-enable-digital-transformation-improve-cx-card

    TCS’ AI-ML-based solution suite enables digital transformation with digital collaboration through intelligent insights to help improve customer experience. 

    Click here

    railway-blog-card

    With SAP S/4HANA and the SAP cloud platform, we enable smart and predictive maintenance and accelerate and de-risk digital transformation programs.

    Click here

    fluid-reserve-card

    With features like price bundling and marketing, our solution can intuitively customize products and services in the hospitality sector to increase revenue.

    Click here

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