The term ‘challenger bank’ predates the rise of fintechs, however, the strides they’ve made into the banking industry and their prominence has grown by leaps and bounds in the last three years. Their success is predicated on their legacy-less, blank slate approach combined with placing the consumer (and their pain points with traditional banking) at the heart of their products. With a consumer-first motto, they seek to deliver personalized services and reinvent customer experiences.
At TCS BaNCS, we believe that a digital or a neo bank operates like a technological company but interfaces with its customers or target segments by leveraging technology for simplicity.
In this TCS BaNCS Dialogues webinar, we wish to explore the journey of digital banks and gain insights from experts who have been involved in setting up, running, and managing these banks in different parts of the world. We aim to look at how they view their customer segments, business models and the ecosystem in which they operate, including the regulatory environment and their approach to Innovation.
- Steve Weston, CEO, Volt Bank, Australia
- Gal Bar Dea – CEO, Digibank Israel
- Venkateshwaran Srinivasan – Head, TCS Financial Solutions