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Banking
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Banking Services Transformation: Unlocking Exponential Value
TCS’ solutions help banks and FIs push traditional boundaries and build cognitive banking enterprises for better value, resilience, and inclusivity. Learn more.
Related Insights
BFSI firms must move towards an AI-augmented mainframe operating model with effective human+AI collaboration for better SDLC and business value. Learn more.
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As BFSI firms continue their modernisation journeys, artificial intelligence must be embedded in mainframe engineering to accelerate innovation and efficiency.
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Using generative/agentic AI, firms must adopt a knowledge-first strategy and build a comprehensive knowledge hub that is accessible, reusable, and future-ready.
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24 Aug 2026
Adopting a design thinking-led approach to transformation
CHALLENGE
Financial institutions are looking to strategize their testing and quality engineering to become more agile and accelerate time to market. Real-time front-to-back business processes with traceable transactions need to have adequate risk controls while ensuring quality. Increasing digitization of access control policies, security gaps, and suboptimal IT systems can lead to bad customer experiences. Enterprises need to ensure the protection of personally identifiable information and honor the consumer privacy preferences defined by regulations.
TCS SOLUTION
TCS BFSI’s Foundation for Agility and Resilience helps enterprises maintain customer data privacy with design thinking-led transformation and enhanced customer consent management. The advisory service provides a privacy impact assessment via privacy management and sensitive data protection capabilities to ensure regulatory compliance and leverages garage as a service to accelerate the ideation to MVP lifecycle. It offers:
- Design-led transformation: Transform the business and value chains from digital-first to must with design thinking processes
- Data privacy and access control: Digitize access control policies with privacy impact assessment, recommended processes and tools, and compliancy safeguards
- Test.QE and MachineFirst assurance: Leverage a unique delivery model aligned with MFDMTM to enhance effectiveness and efficiency and transform test and quality engineering adoption
- BizDevSecOps magnum code: Establish a detailed, implementation-ready BizDevSecOps blueprint and roadmap to optimize the entire IT lifecycle
- Garage-as-a-service: Deploy ROI-focused MVP in 6-8 weeks to drive fail fast transformation and improve the speed to market
TCS BFSI’s Foundation for Agility and Resilience helps enterprises maintain customer data privacy with design thinking.
BENEFITS
The solution provides the following benefits to enterprises:
- Protection of sensitive data from unauthorized access with automation of customer consent management, and data collection and usage processes
- Optimized IT processes with defined target architectures for DevOps roadmap establishment
- Multifold gains in speed, quality, and cost while retaining the brand image and complying with regulations
- Quick deployment of MVPs, pilot, or new features for success or fail-fast approach
- Access to MVP outcomes as new business models or solutions to an existing problem
Related reading
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Accelerating Legacy Modernisation with AI in Mainframe Engineering
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