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Ever-increasing patient expectations for personalized, affordable, on-demand, convenient and quality care are driving healthcare companies to rethink their operating models. Moreover, technologies like blockchain, artificial intelligence (AI) and virtual reality (VR) are increasingly being used to help in diagnosis and treatment. Therefore, it is becoming imperative for payers to integrate these technologies with their tech stacks to be able to make the shift from managing healthcare payments and claims to a more holistic patient care management approach.
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