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Effective monitoring with noise control

In this scenario, the integrator faced a work order event failure, triggering the monitoring engine's continuous check. The monitoring engine collaborates with Machine First Delivery Model to reprocess the event, refraining from creating alerts or tickets on initial failures. However, if resolution fails and repeated failures occur, an automated alert is generated and ServiceNow ticket is auto created and assigned to the App team, including log details indicating functional errors. The system loops in the Functional CoE and informs the user base, optimizing efficiency by avoiding unnecessary ticket creation and manual intervention.