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HIGHLIGHTS
A centralized team, accountable for Reliability
Faster value delivery to customers
Enhanced customer experience
Improvement in time-to-market
Increase in IT resiliency, availability
Benefits
50-60% Improved speed to market
40% YoY outage reduction
40% MTTR reduction
30% Incidents avoided with preventive check and self-full stack recovery
90% Automated SOP leverage across
>98% Automated monitoring of full stack IT services mapped to critical business services
Recommendations
For Cummins, we are proposing model hat is Application/Product SRE
This will be rolled out by Horizon 2
Recommend exploring other models
Expected Implementation Timeline: Six to Twelve Months (Horizon 2)