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Shalini Joshi

Banking Industry Advisor


  • As traditional pension providers evolve into sustainable ecosystems, they will need to pay attention to factors such as ecosystem governance, security, technology, customer management, and performance monitoring.
  • To capture the opportunities that ecosystems present, pension providers will need to build open architecture, which is API-powered and enables data exchange.
  • A few areas where platform-based ecosystems hold enormous potential include payroll integration, member identification and bank account verification, and document verification.