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  • WHITE PAPER

How Mixed Reality is Augmenting Our Virtual World

Navin Bhise

Head, Center of Excellence – Microsoft Dynamics 365 Customer Engagement Apps, TCS

Pranav Shroti

Solution Architect, Center of Excellence for Microsoft Dynamics 365 Customer Engagement Apps and Power Platform, TCS

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In today’s increasingly digital world, virtual and augmented reality (VR and AR) have progressed from being novel academic experiments to becoming commercially viable solutions. With the advent of a variety of head-mounted units and Industry 4.0 solutions, the market for AR and VR has started to gather momentum. Between the two ends of the AR and VR spectrum is mixed reality (MR), which uses digital objects in the real world with the capability to enable interactions between the two. This paper discusses various use cases of MR across industries, including:

  • Predictive maintenance solutions in the manufacturing and utilities sector
  • Remote patient care in the health industry 
  • Immersive learning resources in the education field
  • Superior customer experience in the banking and financial services industry

About the authors

Navin Bhise
Navin heads the Center of Excellence for Customer Engagement apps at TCS’ Microsoft Business Unit – Business Applications division where he is responsible for driving the technology thought leadership, managing consulting-led assignments with customers, developing reusable industry solutions, and spearheading competency management.
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Pranav Shroti
Pranav is a solution architect at the Center of Excellence for Customer Engagement apps and Power Platform in the Microsoft Business Unit – Business Applications division.
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