Tata Consultancy Services helps clients build future ready, sustainable, digital supply chains that drive top-line growth and superlative customer experiences.
NEW YORK I MUMBAI, September 9, 2025: Tata Consultancy Services (TCS) was named a Leader in Everest Group’s PEAK® Matrix for Supply Chain Transformation Services for Retail and Consumer Packaged Goods (RCPG).
TCS was recognized as a Leader for its mature suite of solutions to accelerate time to market for clients, strong partnerships with big technology firms and supply chain specialists, and excellence in executing complex advisory-led supply chain transformations. Cited as key strengths were TCS’ portfolio of industry-specific IP; ESG-focused tools; strong technical capabilities; and robust partner ecosystems.
“Macroeconomic volatility, proliferating sales channels, and growing sustainability mandates have made supply chain modernization a strategic priority for retail and consumer packaged goods enterprises. Leveraging our consultative expertise and strong partnerships, we are uniquely positioned to transform the supply chains of leading global consumer-facing companies to meet business goals and build formidable advantage,” said Krishnan Ramanujam, President, Consumer Business Group, TCS. “Our leadership position in this report highlights our ability to build customer-centric, sustainable, and future-ready supply chains.”
Supply chains have evolved from being cost drivers to strategic levers for driving top-line growth and superlative customer experiences. TCS helps Chief Supply Chain Officers (CSOs) make their supply chains future-ready and build competitive advantage with:
TCS provides a full suite of advisory and technology services and solutions across retail and CPG supply chains. TCS’ Cognitive Supply Chain Consulting team leverages proven capabilities to transform three core dimensions of supply chains: network design and planning to improve forecasting and capacity utilization; operations optimization to improve customer service, cashflow, and margins; and systems and operations execution for real-time visibility and agility.
TCS has helped global retailers realize a 50-100 bps sales uplift, a 3-5% reduction in overall supply chain cost, and a 1-2% improvement in cash flow and availability. TCS has also helped global CPG leaders to achieve up to a 20% improvement in case fill rates (CFR), realize up to a 5% uplift in revenue, and reduce inventory days by as much as 40%, while maintaining or exceeding targeted customer service levels.
TCS’ proprietary products and solutions include: TCS Supply Chain Control Tower (AI-powered solution for end-to-end visibility and scenario simulation); TCS Optumera™ (Self-learning supply chain for intelligent forecasting and replenishment); TCS TAP™ (Integrated suite of solutions for strategic sourcing and lean procurement); TCS Clever Energy™ (Enterprise-level energy and emission management system); TCS Envirozone™ (Centralized ESG metrics, carbon management, circular economy, and compliance reporting,); TCS DigiFleet™ (Multi-modal transportation management); TCS DynaPortTM (Next-gen, multi-purpose terminal operating system); and TCS Green and Connected Ecosystem (Solutions that enable the CPG value chain to be sustainable, traceable, regulatory-complaint safe and secure).
TCS continually invests in building new supply chain capabilities. Its investments in agentic AI, generative AI, robotics, blockchain, and sustainability solutions are powering transformation across warehouses, transportation, distribution, and sorting centers. Additionally, sustained investments in research and innovation, physical innovation hubs (TCS Pace™) intellectual property and strong partnerships with technology providers, academia, and startups through its TCS Co-Innovation Network (COIN™), help explore early-stage disruptive technologies and provide clients with advanced solutions.
“As global supply chain disruptions continue to strain RCPG margins, enterprises are investing in best-of-breed solutions to enhance resilience and agility. To drive meaningful transformation, providers must deliver integrated IT and business process services, leveraging RCPG-specific solutions and strategic partnerships for end-to-end supply chain optimization,” said Abhilasha Sharma, Practice Director, Everest Group. “TCS has strengthened its supply chain capabilities for RCPG enterprises by leveraging its industry-specific IPs along with strong supply chain thought leadership and an extensive partner ecosystem to improve efficiency, visibility, and accelerate time to market. Collectively, these capabilities have helped position TCS as a leader on Everest Group’s Supply Chain Transformation Services for Retail and CPG Peak Matrix® Assessment 2025.”
TCS is a strategic partner to the top 10 global retailers and the top 7 consumer goods enterprises, delivering outcome-based transformation. Its global team of industry consultants have deep expertise in customer experience transformation, digital, commercial proposition optimization, and operations transformation. TCS is empowering businesses to thrive in a fast-evolving market by enabling unprecedented levels of foresight, precision, and agility through nuanced insights from multimodal data, intelligent choices for smarter decisions, and autonomous workflows with human oversight.
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