April 7, 2014
As published in CUA
CUA, Australia’s largest customer-owned financial institution, was recognized at the Celent Model Bank Awards 2014 for ‘Legacy and Ecosystem Transformation.’ CUA partnered with TCS to replace their legacy core banking system with a flexible and modern Core Banking solution from TCS BaNCS that helped them save over 500 per days / month, post the go-live.
Sue Coulter, General Manager, Business Transformation, CUA said, “We are thrilled to receive this Celent Model Bank Award and be acknowledged for our work in implementing our core and online banking systems as well as a new mobile banking application. This was undoubtedly the biggest project CUA has tackled in its near 70 year history and to implement it successfully in a two and a half year window is testament to the hard work invested by many people across our business and the support from our partner TCS.”
“With a fully integrated core, online and mobile banking system, we now have a world class technology platform to offer new and innovative products and an enhanced customer experience, particularly in our digital channels. From a strategic perspective, it underpins our strategy for growth and transformation and ensures we are able to seamlessly meet the needs of our customers across all our face-to-face and digital channels”, said Coulter.