Gravity does strange things to water – makes it unending, irreversible, and uncontrollable in the form of waterfalls. Traditional waterfall methodologies for software development are bogged down in much the same way, becoming complex, cumbersome, and critically slow over time. Which is why TCS decided to adopt devops practices to drive business agility in the overall software delivery process through automation, standardization, and a centralized orchestration of all software development life cycles.
The devops initiative brought in modernization through reimagined processes and a shift in our traditional work mindset. With rigorous and sustained program execution, TCS automated 96% of all product releases, improving agility, minimizing lead time, and increasing code quality and product security. Devops was thus leveraged to accelerate internal transformation initiatives and to optimize existing technology investments.
Legacy systems: More time, less value
To bring in quality and speed in this age of customer-first-driven processes, IT enterprises have had to replace their legacy systems with ones that are easy to use. These new systems also bring in business agility and deliver incremental value with faster time-to-market.
We were quick to realize that traditional methodologies for internal operations were restricting innovation and agility and increasing dependency on central teams, with longer lead times. Given the series of manual activities and multiple hand-offs involved, the processes had become rigid, time-consuming, and non-repeatable, leading to longer release cycles. A large, simplified, diverse IT ecosystem with a standardized execution process was needed, one that could automate the delivery process with intelligent quality measurement capabilities and help TCS IT keep pace with its internal goal of digital transformation.
Driving digital business transformation
With a goal to achieve a single-click, frictionless, and end-to-end automated delivery process, TCS IT brought in transformation, focusing on three foundational pillars.
A devops center of excellence
A dedicated center of excellence (CoE) was constituted to focus on devops practices within TCS IT in order to accelerate the process. The devops CoE charter included strategic planning, assessments across platforms and technologies, process modelling, organization structure recommendations, cultural transformation, knowledge management, and governance of various devops programs. Furthermore, the CoE worked towards proofs of concept, pilots, and training on new tools and technologies
A strong foundation for a future-ready enterprise
The outcome of the CoE-led process was fast-running delivery mechanisms and reduced time-to-market. It has been a continuous journey of delivering flexibility to business. A strong devops foundation has already been established to accelerate other key enterprise initiatives such as agile, cloud, digital core, and testing automation, and is being leveraged towards mature devops practices such as GreenLight for automated releases, Tracer-bullet Releases for new applications, on-demand environment provisioning and containerization, and moving toward being a 100% devsecops organization.
This successful demonstration of devops at scale has enabled TCS to take larger strides towards its internal digital transformation journey and realize its vision of Enterprise Agile by 2020. We won industry recognition for our devops initiatives and were honored with the IDG CIO 100 2020 award for ‘Delivering business agility through largescale agile devops transformation’, as well as four ICMG Architecture Excellence awards in 2019.
Agile and devops have proved to be the key levers to accelerate the digital transformation journey for TCS IT. While agile has helped prioritize business needs and deliver corresponding solutions incrementally, devops has complemented agile, among other things, by enabling touch-less deployments, making delivery mechanisms leaner, faster, and stronger