TCS’ PROCESS-DRIVEN SOLUTION
TCS considers warranty management as a key component of the enterprise quality hub. Therefore, we provide you with vital inputs to drive product and service quality management. Our holistic solution focuses on transactional execution and continuous process improvement. It is a comprehensive, process-driven solution that will help manage the complete warranty lifecycle across the entire service chain.
We bring value to the engagement with our solution accelarators that include the following:
- Siebel Implementation Frameworks
- Warranty Operations Process Reference (WOPR™) model
- Established Warranty Center of Excellence (CoE)