Perpetually Adaptive Enterprise
At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.
- Banking
- Capital Markets
- Consumer Packaged Goods and Distribution
- Communications, Media, and Information Services
- Education
- Energy, Resources, and Utilities
- Healthcare
- High Tech
- Insurance
- Life Sciences
- Manufacturing
- Public Services
- Retail
- Travel and Logistics
- Artificial Intelligence and Data & Analytics
- AI-led Data Centres
- Cloud
- Cognitive Business Operations
- Consulting
- Cybersecurity
- Enterprise Solutions
- Industrial Autonomy & Engineering
- Network Solutions and Services
- Sustainability Services
- TCS Interactive
Perpetually Adaptive Enterprise
Industries
expand here
Services
expand here
Products and Platforms
expand here
Research & Innovation
expand here
About Us
We deliver excellence and create value for customers and communities - everyday. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.
TCS Insights
Point of views, research, studies - on the latest themes - to help you expand your knowledge and be future ready.
Upcoming events
11 May 2026
Meet TCS at Boomi World 2026
07 May 2026
TCS at AWS Financial Services Symposium 2026
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
Want to be a global change-maker? Join our team.
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
Top Results
Showing
10
01 - 07
- Energy, Resources, and Utilities
- Case Study
You have these already downloaded
We have sent you a copy of the report to your email again.
Industry
Energy, Resources & Utilities
This will open an overlay
Rebalance the energy equation
We work with energy, resources, and utility businesses to create a smart and sustainable future.
Related Insights
Industry 4.0 technologies can be utilized to improve resource efficiency, design zero waste manufacturing, and move towards a sustainable and circular economy.
White Paper
17 Oct 2023
Learn how AI empowers marketing organizations to create inclusive, immersive digital experiences that drive growth, build brand, and shape the future of CX.
Blog
07 Apr 2026
TCS will showcase strategic solutions for environmental sustainability and clean energy technology at WETEX 2025.
Events
30 Sep 2024
Solutions
Enterprise Solutions
This will open an overlay
Accelerate Enterprise Digital Transformation for Sustainable Change
We help align technology and investment goals and provide an enterprise digital transformation roadmap with intelligent solutions for sustainable change.
Related Insights
TCS at Agentforce World Tour Copenhagen 2026
Events
17 Apr 2026
Join us to explore our best-in-class integration solutions and how TCS and Boomi accelerate business transformation to build digital enterprises of the future.
Events
11 May 2026
Meet us at Knowledge 2026 to learn how TCS and ServiceNow drive experience-led, AI-driven business transformation to help enterprises build a better future.
Events
05 Mar 2026
Highlights
- NWC partnered with TCS to integrate its four units serving Saudi’s four major cities with the 13 water ministry directorates serving the rest of the Kingdom.
- It wanted a comprehensive digital solution to integrate the legacy-based backend systems, fix supply chain issues, and align fragmented HR policies.
- TCS helped NWC execute the successful transformation project with substantial business benefits.
On this page
Back to top
Go to top
On this pageinpage
Go to top
Overview
The National Water Company (NWC), a Saudi joint stock company wholly owned by the government.
NWC was established in 2008 to provide water and wastewater treatment services in four major cities of Saudi Arabia—Riyadh, Jeddah, Makkah, and Taif. The rest of the kingdom was serviced by 13 directorates reporting directly to the ministry of water and agriculture. This was sought to be consolidated and NWC was given the transformational task of integrating all the directorates and the four city-based units into six clusters for all matters functional, legal, and administrative, all within a short span of 18 months. A large-scale program called One-NWC was launched.
Challenges
NWC formed a strategic transformation partnership with TCS to roll out ERP across all clusters, seeking a digital solution.
It aimed to address the following challenges:
- Move from a cash-based accounting system to an accrual-based one to meet the International Finance Reporting Standard compliance norms
- Fix NWC’s disjointed back-end business processes with its associated challenges
- Streamline disjointed supply chain systems, which led to challenges in inventory management and procurement processes
- Align fragmented HR policies and practices to homogenize HR functioning across the distribution sector
- Cleanse and upgrade NWC data quality for effective business decision-making
- Provide multilingual access in the NWC ERP systems for all employees
- Facilitate user acceptance training for critical users and end users in 13 locations nationwide, and also stepping up to the challenges posed by the COVID-19 pandemic
Solution
TCS followed a theme-based agile business transformation roadmap in two phases—the first to standardize the core systems and the second to integrate the clusters.
TCS evaluated ERP platform’s standard functionalities and best practices and designed and implemented a comprehensive solution suite to meet NWC’s requirements.
. TCS helped:
- Fix 132 gaps in the ERP system related to processes and IFRS, and integration within a compressed period of six months to build the baseline as part of phase 1, which could then serve as model for roll-out to all clusters as a part of phase 2
- Deploy a unified Oracle EBS solution for all business functions and migrating legacy application data into the Oracle system
- Migrate 45 entities to enable a seamless transition from the ministry’s ERP and associated back-end processes to an enterprise-grade ERP-driven, homogenized NWC process
Enhanced reporting capabilities meant greater control and traceability. NWC could now lower maintenance costs, shrink technical gaps, and augment effectiveness and efficiency by automating business processes.
Benefits
With TCS as partner, NWC executed a successful transformation project with substantial business benefits.
TCS completed the cluster integration in 18 months, within the strict timeline of the One-NWC program. The tight integration of payments with finance reconciliation led to accurate reporting and enhanced HR data analysis. Enhanced reporting capabilities meant greater control and traceability. NWC could now lower maintenance costs, shrink technical gaps, and augment effectiveness and efficiency by automating business processes. Empirically, some of the stand-out gains achieved, though not exhaustive, were:
42% increase in supplier work completions per month
50% reduction in supply chain management and HR non-desirable customizations in nine months
Cycle time reduction in onboarding a supplier from five days to less than 24 hours
Cycle time for updating supplier details reduced from 48 hours to less than 15 minutes
Related reading
1/4
Blog
|
21 Jan 2026
Opens in new tab
Blogs
Energy, Resources & Utilities
Agentic AI in Steel: Automated Procurement and Redefined Roles
2/4
White Paper
|
09 Jan 2026
Opens in new tab
Battery Recycling Driving the Global Energy Transition
3/4
Blog
|
08 Sep 2025
Opens in new tab
Blogs
Energy, Resources & Utilities
New Business Models Driving the Future of eMobility
4/4
White Paper
|
14 Jul 2025
Opens in new tab
Energy, Resources & Utilities
Half-hourly Settlement Program Transforms UK Energy Market
Find out more
Find out more
- Who we are
- What we do
- Insights
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?