The demand for IT services from the SMB sector is growing. It is a market that is characteristically different from large enterprises. Until now, the IT industry has seen this as a market for niche solutions in hardware and software. Despite an abundance of options and limited in-house knowledge, the plight of SMBs is far from being met. The business needs of SMBs demand ‘holistic partnership’. This calls for a different service model, which relieves the segment from the challenges. ‘IT on tap’ is about making IT available as remotely managed and hosted services. TCS, with 35 years of IT solutions experience and expertise in various verticals, is making this happen by bringing IT as a Service catering to the needs of SMB.