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At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.
We deliver excellence and create value for customers and communities - everyday. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.
We are a digital transformation and technology partner of choice for industry-leading organizations worldwide.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
8 MINS READ
Patricia Hernandez
Secretary – Administrative Assistant
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My day starts with interacting with many people like managers, engineers, and maintenance staff. I shared many moments of joy and sadness with them, celebrating birthdays and other important events. My days were filled with phone calls, scheduling, reviewing materials, and attending meetings. I was always on the go, and it felt overwhelming at times. Now, my focus has shifted to numbers and billing, and while it’s different, I still enjoy this new role.
I appreciate my work because the change pushed me out of my comfort zone. I've learned a lot about new systems and have become more familiar. I enjoy the challenges, especially at the end of the month when I handle closings and process invoices. It can be intense, but I feel at ease with it. I also maintain connections with many people. I used to avoid numbers, but now I realize that with patience and effort, I can learn anything.
During the pandemic, I really struggled and felt overwhelmed. I had to learn all my new tasks online, and it was confusing. It was a lot to take in, so I practiced every day. I ended each day feeling very tired, but I was determined to learn. Now, when I look back, I wonder why I stressed so much over things I can now do almost effortlessly.
In terms of career development, TCS distinctly excels in fostering professional development. The organization truly prioritizes the growth of its employees and offers numerous opportunities for advancement, which I greatly value.
I am convinced that every individual possesses the capacity, whether large or small, to influence the lives of those around them. In my view, key elements such as communication, trust, empathy, and commitment play a significant role in enhancing the lives of others.
I have completed 25 years with the company. Throughout these years, I have witnessed numerous organizational shifts, including changes in management, infrastructure, and labor practices. However, the most notable transformations I have observed are the enhanced security and job stability that TCS offers its employees. The company consistently prioritizes the well-being of its staff, focusing on career development, expanding business lines, and promoting inclusivity across all levels, while continually striving to improve safety standards and company policies.
Each passing year at TCS appears to hold the promise of new adventures, growth and the opportunity to contribute meaningfully to an organization that has profoundly shaped my life.