- Overview Press tab for submenu items
TCS is here to make a difference through technology.
Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.
-
Industries
-
Services
-
Products and Platforms
- Overview Press tab for submenu items
We deliver excellence and create value for customers and communities.
Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.
-
About Us
-
Research & Innovation
-
Our Brand
- Overview Press tab for submenu items
Extraordinary expertise leads to remarkable results.
We share news, insights, analysis and research – tailored to your unique interests – to help you deepen your knowledge and impact.
-
Customer Stories
-
Perspectives
-
Global studies
-
Topics
- Overview Press tab for submenu items
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
-
India
-
Americas
-
Asia Pacific
-
Europe and UK
-
Middle East and Africa
Overview
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
- Overview Press tab for submenu items
Find the latest news about TCS in our Newsroom
Get access to a catalog of the latest news stories from across TCS. Discover our press releases, reports, and company announcements.
-
Press releases
Recent Press releases
View all -
News alerts
-
Analyst recognition
Recent recognitions
View all -
Events
-
Media kit
- Overview Press tab for submenu items
TCS works hand in hand with world-leading investors.
Tata Consultancy Services LimitedNSE:TCSINR -
Management Commentary
-
Financials
-
News and Events
-
ESG
-
Resources
Overview
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
Top Results
Showing
10
01 - 07
You have these already downloaded
We have sent you a copy of the report to your email again.
Industry
Retail
This will open an overlay
Omnichannel CX and Intelligent Innovation – The Future of Retail
Read how TCS’ agile and AI-powered retail solutions help businesses strengthen supply chains, reimagine operations, and deliver improved customer experience.
Related Insights
Listen to the podcast where Krishnan Ramanujam, President of TCS’ Consumer Business Group, discusses transformation, obsolescence, AI, and the future of retail.
Podcast
11 Mar 2025
A multi-cloud approach with Microsoft Azure and Google Cloud Platform offers retailers an unmatched balance of flexibility, security, and operational efficiency.
White Paper
26 Mar 2025
With prices being a concern for the US healthcare consumers, pharmacy benefit managers can help retailers ensure patients get access to drugs at the best price.
Blog
18 Mar 2025
Highlights
- The British supermarket chain, Morrisons, wanted to use real-time data to monitor shelf availability for faster and more accurate operational decision-making.
- The absence of real-time information posed a hindrance for effective day-to-day operations, especially those promoting consumer loyalty.
- TCS helped the retailer with real-time monitoring of operations for faster decision-making on shelf availability, reducing waste and markdown.
Back to top
Go to top
On this pageinpage
Go to top
Overview
Wm Morrison Supermarkets Limited is one of the largest supermarket chains in the UK.
TCS has been a strategic partner in data transformation for Morrisons since 2019. Headquartered in Bradford, Morrisons has over 490 stores in the UK and serves about 11 million customers each week.
TCS has extensive experience delivering numerous large-scale transformation programs for the British supermarket group, including warehouse management system modernization, business intelligence (BI) legacy modernization (Exadata to BigQuery, and Qlik to Looker). In addition, TCS has helped Morrisons successfully navigate compliance demands for regulations related to Brexit and the allergen regulations under Natasha's Law.
The grocer was looking for a solution that would enable real-time access to shelf availability for faster and more accurate operational decision- making.
Real-time data ingestion
One of the primary challenges that Morrisons faced was the inability to access data in real time.
The lack of real-time information meant the data science team struggled with securing actionable insights to run day-to-day operations. Given the dynamic nature of the industry, the supermarket chain needed the capabilities to help drive faster decision-making for shelf availability. This was necessary to enable waste reduction and markdown, key to minimizing loss for the organization.
The TCS team worked closely with Morrisons to redesign the data flow across the enterprise using a real-time ingestion approach.
Integrating applications
The TCS-Morrisons team worked closely to make the implementation a success.
We started by setting up the network architecture to ensure the success of the implementation. The agile approach involved close collaboration within the team, quick review of day-to-day observations, prioritizing and resolving challenges while keeping tabs on the ambitious cloud migration timelines.
By leveraging our contextual knowledge of the existing IT landscape, we were able to deliver the very complex task of integrating the legacy applications with the Striim platform. In addition, we resolved the technical challenges during the process to ensure the resilience of the production source systems was not compromised.
Reducing waste
The project helped drive real-time visibility of stock data, shrink management, and waste reduction, among others, improving Morrisons’ business.
Real-time ingestion helped Morrisons stock products in time and reduce waste within stores.
One of the major benefits of this new capability is that Morrisons can now monitor the operations in real-time. This has helped in faster decision-making for shelf availability, reducing waste and markdown.
Going forward, AI will play a crucial role in driving growth in the retail industry as organizations increasingly look to powering their strategies with data. We believe Morrisons is exceptionally placed for future growth, particularly with its plan to continuously innovate and modernize its IT landscape. With proactive adoption of cutting-edge technologies and focus on customer-centric strategies, Morrisons is also well equipped to navigate the current challenging times and deliver sustainable growth for its stakeholders.
Related reading
Swipe Left
Swipe Right
Find out more
©2025 TATA Consultancy Services Limited
©2025 TATA Consultancy Services Limited
- Privacy Notice
- Cookie Policy
- Accessibility Declaration
- Disclaimer
- Security Policy
- California Notice at Collection
- Customize Cookies
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?