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    TCS is here to make a difference through technology.

    Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.

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      15 May 2025 TCS Recognized as One of the World’s Top 50 Brands by Kantar BrandZ; Brand Value Soars 28% YoY to $57.3Bn
      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
      12 May 2025 TCS Partners with Dhofar Insurance Company to Transform its Core Insurance Platform
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      01 Apr 2025 TCS Unveils the TCS Digital Twindex Report for Future-Ready Manufacturing
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    What we do
    • Overview Press tab for submenu items

      TCS is here to make a difference through technology.

      Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.

      Discover all solutions
    • Industries
      • Banking
      • Capital Markets
      • Consumer Packaged Goods and Distribution
      • Communications, Media, and Information Services
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      • TCS ERP on Cloud
      • ignio™
      • TCS iON™
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      15 May 2025 TCS Recognized as One of the World’s Top 50 Brands by Kantar BrandZ; Brand Value Soars 28% YoY to $57.3Bn
      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
      12 May 2025 TCS Partners with Dhofar Insurance Company to Transform its Core Insurance Platform
      View all
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      02 May 2025 TCS Ranked Denmark’s #1 IT Service Provider for Customer Satisfaction in 2025
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
      01 Apr 2025 TCS Unveils the TCS Digital Twindex Report for Future-Ready Manufacturing
      View all
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      Recent recognitions

      16 May 2025 TCS Recognized as a Leader in Custom Application Development Services by Everest Group
      16 May 2025 TCS Named a Leader in Application Management Services by Everest Group
      22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group
      View all
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      11 Jun 2025 TCS and PTC Present the North America Leadership Forum 2025
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      04 Jun 2025 Veeva R&D and Quality Summit: Developing Better Health Outcomes
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    • TCS and AWS Cloud
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    Tap into AI, machine learning, and generative AI on AWS

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    TCS Generative AI services on AWS

    Achieve unimagined efficiency and innovation with TCS Generative AI services on AWS

    3 MINS WATCH
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    Share Machine Learning on AWS to Improve Efficiency & Customer Experience
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    Enabling Enterprise Agility & Resilience with a Robust Cloud Strategy

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    As enterprises shift to new trends & employees work from home, TCS’ offering helps customers modernize to M365 & transform businesses with ease.
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    Grow, Innovate, and Transform with TCS and AWS Cloud

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    As a platinum sponsor of the AWS re:Invent 2024, TCS showcased AI and cloud value propositions through transformation stories, products demos, and thought leadership forums.
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    Driving digital-first transformation for enterprises with ML on AWS Cloud
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    20 Jun 2022

    Highlights

    • Artificial intelligence (AI), machine learning (ML), and more recently, generative AI (GenAI) are accelerating business transformation like never before.
    • TCS leverages its extensive experience in driving digital-first transformation for enterprises across industries and AWS solutions to help them unlock the promise of AI, ML, and GenAI.
    • Our AI-ML and GenAI services help eliminate human error, reduce business risk and security threats, and enable scalable solutions.

    On this page

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    Challenge Solution Benefits The TCS advantage

    Challenge

    Industries continue to be disrupted by the power of Artificial Intelligence and Machine Learning across several of their value chains.

    The recent addition has been the power of generative AI to reimagine the overall business model by infusing a multiplier effect.

    Powered by a value exchange analysis, the overall generative AI spectrum is broadly distributed across (1) knowledge discovery to help manage knowledge concentration, summarization, extraction and classification followed by (2) business function optimization by infusing gen AI models embedded within the business process to improve effectiveness through appropriate assistances and automation and (3) personalized augmentation by designing Specialist co-pilots for orchestrating work with contextual awareness

    TCS leverages its extensive experience in driving digital-first transformation for enterprises across industries to unlock the promise of AI-ML (including Gen AI) using cloud-native AWS solutions including TCS BaNCS, TCS Aviana, TCS Optumera™, TCS ADD™ and others.

    Solution

    Across the overall value chain, the business solutions powered by AWS AIML services ranges from Fraud Detector to detect online frauds better; Personalize to help drive hyper personalized customer experience including next best action; Forecast to help build seamless time series forecasting models for business metrics analysis.

    With the backdrop of AWS services across Amazon Bedrock, Amazon Sagemaker Jumpstart and Amazon Q focus has been to deliver Gen AI solutions, applications to customers across the business ecosystem ranging from building a knowledge concentration from heterogenous information sources, infuse models within core business processes, addressing multiple internal functions from contract management to HR functions to contact center and reimagining service desk

    AI driven coding assistants enabled by Amazon CodeWhisperer service helps drive overall developer productivity across SDLC. Provide guidance to customers generative AI adoption on domain contextualization, secure customization, Security guardrails and LLMOps.

    • Insight-based offerings: Process vast amounts of data with insights that help reduce frauds, enable predictive maintenance, create strategies for dynamic pricing, process straight-through claims and prevent cyberattacks. In the healthcare and life sciences industry, these offerings can be used for new drug discovery, diagnostics, and predict and control disease outbreaks. Amazon SageMaker with services such as Amazon Fraud Detector and Amazon Rekognition are used to model insight-based products and services.
    • Automation-based offerings: Power KYC processing, covenant recommendation, financial spreading, quality control, inventory re-ordering and SOP verification using automation-first solutions with Amazon SageMaker, along with Amazon Textract, Amazon Comprehend, Amazon Rekognition, Amazon Transcribe and Amazon Translate.
    • Conversation-based offerings: Enable the use of chatbots for customer support which has gained wide acceptance due to their availability and ease of usage. AWS AI-ML services such as Amazon Lex and Amazon Polly provide the building blocks for the chatbots and their functionality is further enhanced by Amazon Kendra that renders accurate results for customer queries. Customer support on Amazon Connect, the cloud-based call center service, provides real-time alerts using Contact Lens, real-time agent assistance through Amazon Connect Wisdom, and voice ID to authenticate customers.
    • Experience-based offerings: Create virtual agents to manage kiosks, digital twins and simulations, powered by AWS IoT TwinMaker, Amazon GreenGrass and Amazon Robomaker.
    • Sagemaker platform setup: Build a data science platform using Amazon SageMaker, and users with limited machine learning knowledge can use Amazon Sagemaker’s Autopilot feature to develop ML models, enabling the democratization of AI. It also enables users to leverage AWS’ AI-ML services like Amazon Rekoginition for image processing, Amazon Textract for OCR, and Comprehend for entity extraction from documents. TCS also provides pre-built models that can be used as accelerators for the adoption of AI.

    Benefits

    TCS’ AI-ML and Generative AI offerings on AWS provide enterprises with the following benefits:

    • Eliminates human error thereby reducing business risk and security threats

    • Provides scalable solutions that can accommodate varying user intent

    • Handles emerging business complexities with AI-powered engines 

    • Assists in customer support and augments customer experience

    • Accelerates R&D to provide innovative cutting-edge disruptive solutions

    The TCS Advantage

    • TCS COIN™  network supports a robust innovation paradigm.

    • TCS MFDM™  approach helps enterprises in AI-ML adoption maturity.

    • TCS-AWS co-innovation solutions are tailor-made for customer requirements.

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