Deutsche Lufthansa AG selects TCS as strategic partner for IT application testing services
Multi-year, multi-million deal to set up Test Factory in support of Lufthansa’s IT-transformation initiative boosts TCS’ Germany operations, which were listed in 2015 as the fastest growing in the country’s IT industry.
COLOGNE | MUMBAI, December 16, 2015 – Tata Consultancy Services (BSE: 532540, NSE: TCS), the leading IT services, consulting and business solutions organization, has been selected by Deutsche Lufthansa AG, a leading global aviation group, to provide testing services and help improve the quality of services of their technology operations.
The deal is part of Lufthansa’s IT-transformation initiative to accelerate speed to market, improve customer experience and enable innovation and continuous improvement. TCS will pioneer and manage the enterprise testing services by setting up a test factory model across Lufthansa to streamline and standardize their testing processes, reduce CAPEX and implement next gen services.
TCS has emerged as a clear partner of choice for leading airlines looking to reinvent themselves and transform their technology landscape to a digital estate. In 2015, the company was awarded the ‘Leading Vendor Award’ for Quality Assurance and Testing Services at TESTA and has been recognized as a Leader in the Assurance and Testing space by leading research firms such as Everest Group, HfS Research, NelsonHall and Ovum.
Roland Schütz, CIO Lufthansa German Airlines said that he has always maintained that Lufthansa’s success has been built on collaboration and key strategic partnerships. “We have a history in collaborating with global market experts, such as Tata Consultancy Services. TCS’ deep domain knowledge in the aviation business as well as their ability to demonstrate thought leadership had a significant impact on our decision to team up with them. We look forward to further enable our business through TCS’ innovative and intelligent solutions.”
“Simplification of processes and systems is crucial to meet the changing demands of customers in today’s digital age. The ability to assure new digital-ready applications early and efficiently enhances the ability of a business to transform itself quickly and render superior end-customer experience.” said Sapthagiri Chapalapalli, Director Central Europe, TCS “We are very pleased that Lufthansa selected TCS as a strategic partner towards this important initiative, further strengthening our relationship with one of our most valuable clients. We have been investing significantly in expanding our operations and talent base in Germany, and will bring our best capabilities to bear on this engagement.”
The company’s central European operations are serving over 85 clients in Germany and Austria and have been rated market leader in customer satisfaction in Germany by more than 100 CXOs evaluating over 300 unique IT outsourcing contracts as part of the largest survey undertaken of the industry in Europe. In Germany, TCS has also been recognized as a Top Employer. The company maintains a regional delivery center in Duesseldorf.
TCS has been listed as the fastest growing IT Services company in Germany in 2015 on Luenendonks’ IT Services and System Integration list as well as on the Business Innovation and Transformation Partner list , which track the top players in the country's industry.
About Lufthansa Group
The Lufthansa Group is a global aviation group with a total of around 540 subsidiaries and equity investments worldwide. The Lufthansa Group stands for quality and innovation, as well as for safety and reliability. The company is headquartered in Germany and is organized in four operating segments: Passenger Airline Group, Logistics, MRO, and Catering. All segments occupy a leading position in their respective markets. The Passenger Airline Group forms the company’s core business. Lufthansa Passenger Airlines, SWISS and Austrian Airlines are network carriers serving the global market and all passenger segments. Germanwings operates direct flights within Europe. Additionally, the company has interests in Brussels Airlines, JetBlue as well as in SunExpress. In 2014, the entire Group flew a total of 106 million passengers. Lufthansa, along with its Group members and Star Alliance partners, serves over 1,300 destinations worldwide.
The fleet encompasses round about 600 aircraft. By 2025, Lufthansa will receive 272 new aircraft worth about USD 46 billion in list prices on order. With these investments, Lufthansa improves its profitability and environmental friendliness on a constant level. The Lufthansa Group employs around 119,000 members of staff worldwide. In the 2014 business year, it returned revenues totaling 30 billion euros.
The Group is managed by an Executive Board comprising five members: Carsten Spohr, CEO and Chairman of the Executive Board, Karl Ulrich Garnadt, CEO of Lufthansa German Airlines, Simone Menne, Chief Financial Officer and Aviation Services, Bettina Volkens, Chief Officer Corporate Human Resources and Legal Affairs, Harry Hohmeister, Chief Officer Group Airlines and Logistics. Further details are available at www.lufthansa.com.
About Tata Consultancy Services Ltd (TCS)
Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 371,000 of the world’s best-trained consultants in 45 countries. The company generated consolidated revenues of US $16.5 billion for year ended March 31, 2016 and is listed on the BSE Limited and National Stock Exchange of India Limited. For more information, visit us at www.tcs.com.
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