Antony Kagoo, Head of Innovation, Communications, Media and Information Services, UK & EU, TCS

Antony has 14 years of experience in the CMI industry, leading customer relationships across multiple CxO domains with a strong focus on contact centre, networks, CFO functions and emerging technologies. He has led Innovation for TCS’ CMI customers in the UK and Europe regions for about two years, evangelizing the 'Art of Possible' for the industry. Antony works with CMI firms to create and implement innovation strategies that enable them to deploy the right investment models, understand market propensity, and meet end user needs. He also works with TCS’ research teams to build futuristic propositions to create blue ocean markets for global CMI companies.