Solution
- AWS Cloud
Enabling Enterprise Agility & Resilience with a Robust Cloud Strategy
Highlights
- A cloud value measurement model (CVMM) helps measure cloud value across the digital core, business innovation, and purpose-led growth.
- It provides an integrated view of cloud metrics and enables strategic planning of digital technology landscape in the future.
- CVMM provides a pragmatic approach for continuous cloud value measurement, enabling business transformation and innovation in line with industry leaders.
In this article
Measuring cloud maturity
While it’s clear that multi-cloud adoption accelerates enterprises’ digital transformation journeys, measuring the value from cloud is a challenge.
The benefits from cloud are many. However, enterprises find it daunting to assess and articulate the dynamic change in cloud value. Thankfully, several assessment frameworks and models are readily available in the market. However, they provide point-in-time assessment and fail to provide a holistic, metric-based articulation and recommendations to achieve the cloud adoption levers. Measuring cloud value continuously is becoming increasingly important as companies go beyond building a cloud foundation to channelizing daily cloud operation and management efforts towards business growth, transformation, and continuous innovation.
It is here that enterprises can leverage TCS’ Cloud Value Measurement Model (CVMM) to get full value from cloud. A cloud-agnostic, metrics-driven framework, CVMM helps rapidly assess value across various stages of cloud adoption—from exploration to migration and modernization. In other words, the model helps in continuously monitoring and measuring the progress made toward realizing the potential of cloud. At TCS, we believe that with CVMM as a guide, enterprises can realize a three-horizon digital transformation across their business.
Building the foundation
Take the first step to build your digital core in the cloud and expand your digital boundaries.
With a set of pre-defined metrics, CVMM helps measure cloud value against various dimensions and parameters, specifically in:
- Technology modernization: Assesses cloud foundation and modernization services including security, infrastructure, application modernization, DevSecOps, serverless computing and data analytics. Metrics measured include reduction in mean time to recover (MTTR), security incidents, human versus machine touchpoints, cloud-native utilization index, and adoption of AI, ML, and IoT technologies.
- Process and governance: Uncovers cloud governance and processes including cloud cost, policies, security, guardrails, and compliances. Metrics measured include reduction in total cost of ownership (TCO), cost savings, attainment of right disaster recovery metrics with respect to recovery time objective/recovery point objective (RPO/RTO), SLAs, and compliances.
- Organization and talent readiness: Evaluates organizational change management, skills, and talent transformation. Metrics measured include adoption of product-based operating model, site reliability engineering (SRE) practices, and training index for cloud native development and service delivery enablement.
- Business value realization: Measures business agility, user experience, and cost savings. For example, it helps understand whether automated deployments have enabled a retail firm to achieve business agility by reducing time taken for point of sale (POS) transactions or report processing, or for a banking firm to achieve accelerated capability to daily perform customer validation via KYC or save costs for a market launch.
Bolstering innovation
Make sure your enterprise capabilities for business transformation and innovation are mapped to deliver value realization.
A strong digital core paves the way for the next horizon—innovation at a business process and business model level. And CVMM provides enterprises with an industry-specific recommendations for innovative business models, domain-specific value business efficiency gains and evolution of organizational capabilities to drive innovation,
Organizations can combine the power of cloud and digital technologies to create innovative business models, new products and services, and create delightful experiences for users. CVMM can be a useful framework to measure cloud output for delivering total experience to internal and external end users. Enterprise capabilities for business transformation and innovation are mapped to deliver value realization not just for competitive parity, but also for market differentiation and disruption. It identifies whether enterprises are adopting industry available cloud use cases or are creating newer, innovative, and disruptive solutions.
Powering ecosystem play
Powering ecosystems with purpose-led collaboration across industries is a high-order transformation, where enterprises collaborate with competitors and partners to provide multi-domain innovation.
Collaboration is key to business success in this connected world. With ecosystems, businesses can combine their internal capabilities with external innovations. Cloud powers such next-gen ecosystems that enable enterprises to leverage customer data, and new innovative business models. It also helps adopt advanced technologies like blockchain, IoT, API integrations, agile processes and practices, encouraging collaboration and development of partnership with ecosystem players. CVMM outlines such collaboration models across industries and provides use cases and metrics for measuring the resilience and scalability of such collaborative solutions. This phase of CVMM is highly customized and is curated based on ecosystem domains.
What’s clear is that enterprises can continuously realize value in their cloud journey with CVMM, which assists in:
- Providing a structured approach to assess their readiness to deliver across the three horizons and different stages of cloud adoption.
- Offering metric-based quantified assurance on enterprise cloud strategy and objectives to maximize cloud value and improve operational and business agility outputs at every stage of the cloud journey.
- Gauging performance of digital core and business transformation with a best-in-class comparison view against the early adopters of cloud.
- Identifying vulnerabilities and risk of disruption during every stage of cloud adoption, be it migration, modernization or operations.
CVMM has been extensively socialized and continuously updated based on feedback from industry analysts, consultants, and practitioners. Leading analysts such as Everest has acknowledged TCS’ thought leadership in curating the cloud value measurement model to address enterprises challenges and the need for a metrics-driven framework. Enterprises on their cloud journey would do well to adopt CVMM as they seek to get the most out of cloud.
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