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DNB focused on a first mover advantage as they knew—the winner takes it all!

 

DNB wanted to be the first mover in simplifying payments in Norway. They decided to offer their customers and non-customers a simple person-to-person (P2P) payment solution (mobile payments). Beating all estimates, the app gained unprecedented traction, to become the highest downloaded app in Norway. Vipps become a ‘verb’ and a brand in Norway, with the market value equivalent to apple in Norway.

 

 

TCS partners with DNB as a strategic technology enabler to create a competitive advantage.

 

We captured all high-level requirements and detailed the solution concept leveraging our in-depth knowledge in the payments industry, and our competency in developing mobile based solutions.

We made the app available on iOS, Android, Windows and able to support Apple watch. This allowed customers to make P2P Payments, Business Payments, and E-Commerce payments with several rich features like chat messages, split bills, photo upload, and biometric authentication.

 

“TCS is a reliable partner that focuses on strategic business value.”

Liv Fiksdahl, Group Executive VP, IT and Operations, DNB

 

To drive an early mover advantage for DNB, TCS implemented the solution with extreme agility within a short span of 5 months -making DNB a first mover in P2P space within the Norwegian marketplace.

What Made it happen

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BFSI companies are looking to move from legacy contact centers to a 360-degree digital approach, augmenting voice capabilities through omnichannel and self-service modules. TCS’ solutions help enterprises adopt data-driven and automation-led customer experience management.

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Risk and Compliance functions are looking to drive intelligent interventions in information and control assurance as higher probability of risk demands enhanced controls for effective risk and compliance management. The TCS solution caters to the BFSI industry enabling compliance, driving automation and optimization of costs.

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The economic uncertainty resulting from the COVID-19 crisis has made it imperative for banks to relook at their counterparty risk management practices. With TCS’ Early Warning Framework, banks can assess the riskiness of counterparties in near real time.

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