Commercial Banking Services
Enabling Financial Firms to Transform Operations and Improve Service Delivery
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Industry
Banking
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Banking Services Transformation: Unlocking Exponential Value
TCS’ solutions help banks and FIs push traditional boundaries and build cognitive banking enterprises for better value, resilience, and inclusivity. Learn more.
Related Insights
TCS is sponsoring FLAIRS, the biggest interbank event in the Netherlands. We will conduct a one workshop on Gen AI: Ideation to implementation journey and a second workshop on How to win the hearts and minds of next generation customers.
Events
27 Sep 2024
A road map with well-defined generative AI strategy can help overcome the hurdles of legacy applications and drive modernization programs in BFSI. Learn more.
Blog
04 Sep 2024
TCS' solution helps banks & NBFCs reimagine lending & securitization for business transformation & enhanced customer experience. Visit the website to know more.
Solution
06 Jan 2020
CHALLENGE
The growing popularity of online and mobile banking is challenging traditional payment methods. This has pushed the banks to digitalize trade and adopt supply chain finance products. Additionally, robust credit evaluation and underwriting processes are needed for a healthy loan book. All this, coupled with the entry of non-banking players, is prompting banks to reduce operational costs by streamlining, transforming, and consolidating processes.
TCS SOLUTION
TCS provides:
- Transaction processing: Support for payments and cash management, trade finance, and commercial lending; a vast range of solutions for origination, servicing, customer service, compliance, billing, reporting, and reconciliation
- Domain consulting: Process evaluation and benchmarking, operational efficiency assessment, to-be process maps, transformation opportunity consulting, and digital roadmap creation
- Change management: Support for IT platform roll-outs, business and/or functional requirement documentation, business analysis, UAT services, project management, and enterprise services
- Cognitive solutions: TCS Trade Finance Transformation Suite and Integrated Commercial Lending Automation Digitization and Analytics Framework, optical character recognition (OCR), automated document checker, automated sanctions
BENEFITS
TCS’ commercial banking solutions and services can help banking and financial firms realize the following benefits:
Payments
- About 30% to 40% reduction in repair rates by reducing manual efforts
- Cost optimization through automation and enhancement of existing investigation workflows
Trade
- Up to 40% cost savings through process reengineering and automation
- Mitigation of fraud and sanction risks by implementation of robust controls
Lending
- Enhanced process efficiency and scalability as well as improved accuracy
- Nearly 150 MM+ reduction in risk exposure through process improvements
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Driving Frictionless CX with TCS’ Digital Customer Engagement Model
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