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    01 - 07
    • Banking
    • Video

    Gjensidige goes beyond motor insurance to elevate CX

    Gjensidige goes beyond motor insurance to elevate CX

    TCS has been involved in Gjensidige’s digital-led growth and transformation initiatives since 2020

    2 MINS WATCH
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    Industry

    Insurance This will open an overlay

    Reinventing the Insurance Industry with a Digital-first Strategy

    TCS’ solutions, powered by AI and automation technologies, help leverage partner ecosystems and drive innovation in insurance for business agility and growth.
    Learn More
     about Reinventing the Insurance Industry with a Digital-first Strategy
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    Related Insights
    TCS at RiskMinds International 2025
    Join us at the world's leading risk management event where we will host sessions on AI in finance risk management, transforming regulatory compliance, and more.
    Events
    11 Nov 2025
    TCS at ITC Vegas 2025
    Join us at the World’s Largest Insurance Summit for an in-depth exploration of the AI-First Insurer. Industry leaders will share how carriers are moving beyond automation to build adaptive operating models that seamlessly connect underwriting, claims, and customer engagement in real time. Discover how these innovations are driving fundamental shifts in insurance economics
    Events
    14 Oct 2025
    Digital Insurance Agenda 2022: Discussing the future of insurtech
    TCS presented a session on building and boosting peer-to-peer micro insurance through a connected platform offering a superior customer experience. Learn more.
    Events
    29 May 2022

    Solution

    Cloud This will open an overlay

    Enabling Enterprise Agility & Resilience with a Robust Cloud Strategy

    Read how TCS helps enterprises create a unique strategy for their cloud transformation journey, enabling business agility and resilience.
    Learn More
     about Enabling Enterprise Agility & Resilience with a Robust Cloud Strategy
    modernized-underwriting-platform-insurance-solution
    Related Insights
    TCS at AWS re:Invent 2025
    TCS is a proud Platinum Sponsor of AWS re:Invent 2025, AWS’ flagship global cloud conference that brings together the worldwide cloud community. At Booth #1876, TCS will showcase how enterprises can become perpetually adaptive by harnessing the power of AI, data, and cloud through breakthrough solution launches, live demos, and thought leadership sessions.
    Events
    01 Dec 2025
    TCS Helps Insurer Implement an Employee Health Insurance Solution
    TCS leveraged AI/ML tech and implemented a solution with reimagined underwriting and automated workflows, ensuring better operational efficiency and ease of use.
    Case Studies
    18 Aug 2025
    TCS Azure Application Modernization Services to Drive Innovation
    TCS Microsoft Azure Application Modernization Services help companies accelerate transformation to a cloud-native environment and enable new business models.
    Solution
    11 Jul 2022

    A mobile app-based platform has enabled Gjensidige, a leading Nordics insurer, to accelerate its journey toward becoming an end-to-end mobility provider for its customers.

    Gjensidige is a leading general insurance company in the Nordics with a strong focus on customer-orientation and innovation. As a strategic partner since 2020, TCS has been involved in Gjensidige’s digital-led growth and transformation initiatives.

    Gjensidige wanted to develop a mobile app-based platform to cater to the end-to-end mobility needs of customers in Norway and make car usage simpler and smoother. This would allow the insurer stay aligned with the changing behavior of digital-savvy customers toward buying and using various mobility options. It would also help the company embrace evolving ecosystems with ease and redefine business models, thereby gaining a competitive edge.

    Ivar Helmich, COO-Mobility, Gjensidige, talks about how the company worked with TCS to build an application that puts the vast ecosystem for car users on a single digital dashboard. The platform digitalizes and provides an integrated solution for different customer journeys of car usage—from keeping track of car information, toll road passings to discounts on insurance and tires. It also enables users to raise a request for roadside assistance. The solution enables integration with multiple partners, including public databases and identity providers for smooth customer journey.

    Per Engelstad, senior business developer, Gjensidige, says the application not only ensures faster time to market but also provides a flexible and scalable cloud-based platform for future growth needs.  

    TCS brought its domain knowledge, innovation ecosystem, and technology know-how to drive the program. TCS was involved from ideation to implementation of the mobility platform, putting in place a tech infrastructure that will be able to scale and incrementally add new services and partners. 

    With the new platform, Gjensidige has a solid foundation for strengthening its prominent position in the mobility space in Norway, while achieving its mission of doing good for the community.

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    “We were facing a mobility project which needed a range of technical and analytical capabilities. The natural choice was to go with someone we knew and had the capabilities to deliver what we needed.”

    Ivar Helmich

    COO-Mobility, Gjensidige

    Related reading

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    Banking Cognitive Business Operations TCS BFSI Platforms Cloud

    TCS Digital Mortgage Suite: Driving Growth with Better CX

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