TCS’ Front Office Transformation

End-to-end CPQ and Customer Experience Management for Manufacturers

CHALLENGE

Manufacturers face several impediments in delivering a seamless front office experience to their customers. Challenges include lack of cross platform continuity in customer experience, low customer loyalty, siloed data, complex CRM and ERP systems and limited collaboration between sales and marketing teams. Moreover, complicated processes, inconsistent pricing and long quotation processes lead to drop in repeat customers, while unsystematic lead generation practices result in fewer prospects.

TCS SOLUTION

TCS’ Front Office Transformation augments CPQ capabilities across strategic planning, automation and revenue realization. Our full-stack service across the quote to cash process help manufacturers and channel partners to envision, pilot and scale a range of tailored, future-ready CPQ services and solutions. With TCS’ digital CPQ services you can:

Define the future-state business model and strategy across the sales cycle

Create an optimized CPQ implementation roadmap

Leverage neural automation to automate repetitive CPQ processes

Streamline the sales cycle

Deliver optimal recommendations to customers through well thought out guided selling modules

Increase average deal size and empower them to market solutions

Improve service credibility by increasing scalability and providing effective, high level performance

Manage subscriptions, billing and renewals effectively

Transformation starts here

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TCS is here to make a difference through technology.

We deliver excellence and create value for customers and communities.

Extraordinary expertise leads to remarkable results.

Want to be a global change-maker? Join our team.

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TCS works hand in hand with world-leading investors.

TCS is here to make a difference through technology.

We deliver excellence and create value for customers and communities.

Extraordinary expertise leads to remarkable results.

Want to be a global change-maker? Join our team.

Find the latest news about TCS in our Newsroom

Recent Press releases

Recent News

Recent recognitions

Upcoming events

TCS works hand in hand with world-leading investors.

TCS’ Front Office Transformation

Transformation starts here

TCS is here to make a difference through technology.

We deliver excellence and create value for customers and communities.

Extraordinary expertise leads to remarkable results.

Want to be a global change-maker? Join our team.

Find the latest news about TCS in our Newsroom

Recent Press releases

Recent News

Recent recognitions

Upcoming events

TCS works hand in hand with world-leading investors.

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Transformation starts here