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Enabling ecommerce of aerospace aftermarket services


Ramesh Srinivasan

Managing Partner, Growth and Transformation, Aerospace, TCS

Wing Commander Sanjay Bhattacharjee

Consultant, Growth and Transformation, Aerospace, TCS

The future of manufacturing is neural

Inspired by the human neural system, Neural Manufacturing™ helps manufacturing businesses become intelligent, resilient, adaptive, and purpose driven through connected, cognitive, and collaborative capabilities. These essential ingredients help enterprises build next-generation value chains.


  • The buying and selling of aerospace aftermarket services are highly manual, time-consuming, and impact aircraft availability. To make aftermarket services trade more efficient, the aerospace industry is exploring adding services to existing ecommerce channels for spare parts.
  • By reimagining the trade of aerospace aftermarket services as an intelligent learning neural cycle, original equipment manufacturers (OEMs) and maintenance, repair, and overhaul (MROs) service providers can deliver additional value and secure long-term relationships with customers.
  • The result is better collaboration, faster aftermarket services, reduced time of aircraft on the ground, and increased revenue and profit for stakeholders.