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Industry
Public Services
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Forward-thinking government for citizen-first services
Learn how we ensure that technology and strategy work together to help governments redefine public services and put citizens at the forefront of governance.
Related Insights
The video talks about TCS-Improvement Service’s relationship and our role in accelerating digital transformation and improving citizen services in Scotland.
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Solution
18 Apr 2025
Cloud interoperability and a multi-cloud strategy enables the smooth running of public sector departments and services, reducing risk of downtime and data loss.
Blog
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Highlights
- Government finance professionals often struggle with limited resources and outdated data systems.
- TCS partners with governments to modernize finance and administration, improving resource management.
- Focused on timely project delivery within budget, TCS offers services for reporting, accounting, finance, budgeting, and workforce management.
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Challenge
Improving financial transparency remains a challenge for government agencies due to ongoing budgetary constraints.
Government budgeting and finance professionals face constant pressure to provide financial and analytical support for difficult decisions on budgeting, accounting, and allocating scarce government resources. Many state and local governments still rely on outdated legacy systems and cumbersome tools to collect data and analyze financial information and alternatives.
Government priorities – including higher citizen engagement, improved service delivery, and stronger economic growth – depend on the effective use of proven digital technologies.
Capabilities
Technology transformation is a fundamental lever to change government operations overall.
TCS helps governments transform technology and ways of working to enable well-organized operations that help governments improve the delivery of services to constituents. We ensure the successful adoption of new capabilities by providing long-term organizational change management with a deep understanding of government constraints.
Key offerings for the United States public sector:
Finance transformation and application modernization
Managed support services
Upgrades
Analytics and enterprise performance management
Business optimization
Benefits
TCS partners with federal, state, and local governments to deliver finance and administration modernization that helps governments manage scarce resources more effectively.
As a strategic partner and systems integrator, TCS builds meaningful, efficient business processes and charts of accounts for effective reporting, accounting, finance, budgeting, and workforce management. TCS applies digital transformation best practices and upholds its promises to deliver on time and within budget.
The TCS difference
TCS’ services offer modernization in finance and administration, enabling governments to effectively manage their limited resources.
- Delivery certainty:Our established global presence, scale, and stability help us focus on clients’ long-term vision and success. TCS upholds its commitment to provide holistic services with certainty.
- Innovative: TCS is perpetually innovating and pioneering new ways of improving efficiency, lowering risk, and yielding better outcomes. We apply artificial intelligence, machine learning, analytics, and robotic process automation to drive transformation and deliver consumer-grade digital experiences.
- Holistic: We create holistic, tailored services that span the lifecycle of government services. Our integrated systems promote agency interoperability and deliver a common digital government experience. TCS' deep technology expertise and contextual knowledge of the public sector offers customized, insightful services.
- Purpose-driven: We believe transformation is about more than technology; it is about empowering change. TCS re-invests part of returns into programs that empower people and communities, supporting the development of happy, healthy, and productive communities.
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