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Retail / white paper
Nishith Mathur
Head, Marketing, Alliances & Analyst Relations, Digital Workplace, Microsoft Business Unit, TCS
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Leveraging human-centric solutions for successful digital workplace transformation
Recent changes have transformed work, workplace and workforce. To thrive, not just survive, companies must take a human-centered approach to work and workplace, putting employee experience at the core of their transformation journey.
Future work models need to put the employee at the center and design for efficiency and creativity for them. For a successful digital workplace transformation, companies need to humanize technologies enabling work to flow seamlessly without increasing cost of productivity or causing employee fatigue. The focus areas include:
Persona-based digital workspaces
Learning while working
Integrated business applications
Contextual knowledge experiences
Humanized automation
Humanized unified collaborative tools
Transforming offices into brainstorming and ideation centers
Leveraging No-buy Signals to Enrich Merchandising Decision-making
2/4Apoteket Transforms Ops for Healthcare Access and Business Growth
3/4AI in Retail: Bottom-up Approach for Supply Chain Resilience
4/4AI in Retail: One Foundation, Three Revenue Streams
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