TCS BaNCS Helps Emirates NBD Transform Payments Processing

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TCS BaNCS Helps Emirates NBD Transform Payments Processing

TCS BaNCS Enterprise Payments Hub helped centralize Emirates NBD's payments processing operations, enabling innovation and better IT landscape and CX. Know more.

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Highlights

Emirates NBD selected TCS BaNCS for Payments as part of its vision to transform payments processing across all its entities covering six countries.
The solution is now being used for international payments in Singapore, India, United Arab Emirates, and United Kingdom.
The TCS BaNCS Enterprise Payments Hub centralizes and strengthens the bank’s payments processing infrastructure across countries, enabling the bank to enhance digital experience for customers, simplify IT landscape, launch innovative services and products, and adopt upcoming innovations in real-time clearing.

TCS BANCS™ customer interview video

TCS BaNCS helps Emirates NBD centralize multi-entity, multi-currency, and multi-channel payments on a single platform

This video features-

Amit Jaganath Varma, Group Chief Platform Officer/ Business Platform, Group Information Technology, Emirates NBD
Barid Guha Neogi, Senior Vice President, Head of Group Operations Governance & Business Support, Emirates NBD

Emirates NBD’s vision was to create a centralized payments system to transform payments processing across all its entities in six countries and to standardize processes for payments. To realize that vision, multiple payment systems were assessed which would address all the points identified during diagnostics.

TCS BaNCS, with its enhanced features, checked all the boxes for Emirates NBD to successfully reach the objective of transforming the way payments are processed today. TCS BaNCS for Payments offered a true multi-country Enterprise Payments Hub solution built on a modern technology architecture with the latest payment standards, including ISO 20022.

Emirates NBD’s TCS BaNCS-powered Enterprise Payments Hub is now being used for international payments in Singapore, India, United Arab Emirates, and the United Kingdom.

In all the entities (UAE and International), the solution not only processes international payments but also all types of domestic payments through the gateway provided by the respective Central Banks. In addition, the solution enables the bank to support SWIFT for Corporates and to adapt upcoming market innovations in real-time clearing such as GCC-RTGS (KSA, UAE), IPI, and Egypt (RTGS), while also enabling GPI certification for all its entities.

TCS BaNCS for Payments has given the bank a very stable platform, with everything connected in one place. Centralized connectivity has improved payments processing with higher STP rates and faster confirmation for payments. Furthermore, Emirates NBD now has instant visibility into trends and patterns across business units. Having the entire payments platform in one place helps us with analytics and decision making.

Barid Neogi

Head of Group Operation Governance and Business Support at Emirates NBD