- Overview Press tab for submenu items
TCS is here to make a difference through technology.
Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.
-
Industries
-
Services
-
Products and Platforms
- Overview Press tab for submenu items
We deliver excellence and create value for customers and communities.
Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.
-
About Us
-
Research & Innovation
-
Our Brand
- Overview Press tab for submenu items
Extraordinary expertise leads to remarkable results.
We share news, insights, analysis and research – tailored to your unique interests – to help you deepen your knowledge and impact.
-
Customer Stories
-
Perspectives
-
Global studies
-
Topics
- Overview Press tab for submenu items
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
-
India
-
Americas
-
Asia Pacific
-
Europe and UK
-
Middle East and Africa
Overview
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
- Overview Press tab for submenu items
Find the latest news about TCS in our Newsroom
Get access to a catalog of the latest news stories from across TCS. Discover our press releases, reports, and company announcements.
-
Press releases
-
News alerts
-
Analyst recognition
Recent recognitions
View all -
Events
Upcoming events
16 Jun 2025 TCS at International Paris Air Show 2025View all11 Jun 2025 TCS at UK’s Future of Utilities Summit 2025 -
Media kit
- Overview Press tab for submenu items
TCS works hand in hand with world-leading investors.
Tata Consultancy Services LimitedNSE:TCSINR -
Management Commentary
-
Financials
-
News and Events
-
ESG
-
Resources
Overview
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
Top Results
Showing
10
01 - 07
-
BFSI Platforms / WHITE PAPER
You have these already downloaded
We have sent you a copy of the report to your email again.
Need for adopting a data platform to enhance business and operations services
- A process-driven approach in an organization is limited by legacy transaction processing systems, workflows and dashboards along with front-office and back-office systems that are not integrated. This increases dependency on manual spreadsheets to follow incoming requests metrics, receiving channels, and productivity and operational errors.
- A lower digital adoption rate is preventing insurance companies from tracking and reporting switched channels, suspended operations, lack of employees or internal ticket management.
- Discrepancies in organizational and system integration, along with outsourcing a few functions to third-party service providers, can limit data capture and reporting capabilities and also affect customer feedback view and metrics.
To overcome these challenges, insurance business operations need a data-driven platform that can deliver operations and control reports, KPIs, metrics, long-term trend analysis and analytics to reduce cost and improve customer experience.
Related reading
1/4
TCS BFSI Platforms
Enabling ecosystem play for future-ready pension providers
White Paper
|
26 May 2022
Opens in new tab
2/4
TCS BFSI Platforms
Adapting business for the new normal
White Paper
|
25 May 2022
Opens in new tab
3/4
TCS BFSI Platforms
Insurance products - Decode, rationalize, and modernize
White Paper
|
23 May 2022
Opens in new tab
4/4
TCS BFSI Platforms
Platformification of Policy Administration System in Insurance
White Paper
|
03 Aug 2021
Opens in new tab
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?
©2025 TATA Consultancy Services Limited
©2025 TATA Consultancy Services Limited
- Privacy Notice
- Cookie Policy
- Accessibility Declaration
- Disclaimer
- Security Policy
- California Notice at Collection
- Customize Cookies
