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Products & Platforms
TCS BFSI Platforms
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TCS BFSI Platform: Transforming Financial Services for Better CX
TCS BFSI Platforms is a cloud-native, as-a-service digital ecosystem that helps FIs and insurance firms overcome challenges and deliver superior CX. Learn more.
Related Insights
In a digital world, insurers must adopt an ecosystem approach and modern tech for a multi-pronged, multi-channel, personalized customer engagement. Learn more.
Blog
20 Aug 2025
Through its digital transformation strategies and the TCS MFDM™ framework, TCS has helped Grupo Bancolombia earn greater revenues and an ROI ratio of 1:13
Customer Testimonial
16 Jun 2020
As annuity needs evolve, L&A carriers must adopt an ecosystem approach to educate customers on annuity products & for effective account consolidation. Know more.
White Paper
09 Jun 2021
Need for Platformification in Insurance
With growing user expectations for innovative products and simplified policy processing, insurance companies are looking for a digitalized, integrated, modularized, automated, and governed platform. However, legacy insurance policy administration systems create a monolithic system and prevent companies from achieving complete platformification to tackle business challenges.
A properly planned platformification journey should focus on the following aspects:
- Leveraging technology and plug-and-play methodology to generate portals for all stakeholders
- Development of efficient internal and external integrations to accommodate the changing ecosystem
- Modularizing components such as experience, analytics and insights, and regulatory compliance
- Automation of business processes, build-deploy-test and exceptional customer service
- Configuration of new changes including product, front-end, and self-service configuration
- Proper governance to handle various risk categories
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