Challenge

Enhancing visibility and compliance across diverse systems for indirect procurement

Panasonic’s global operations across 100+ sales and manufacturing sites in multiple countries led to localized processes for indirect procurement. Lack of standardization caused various challenges — including disparate process, inadequate compliance, and limited visibility. The absence of a global platform for indirect procurement resulted in value leakage due to non-contract buying, poor user experience with longer purchase cycles, and lack of spend insights for stakeholders. To drive greater business value and enrich user experience, Panasonic decided to digitize its global indirect procurement.

Our solution

Panasonic unifies global indirect procurement with TCS’ ERP on Cloud, ensuring rapid roll-out

Panasonic’s goal for the transformation program included standardizing indirect procurement processes and enhancing compliance across geographies. Panasonic partnered with TCS, leveraging our ERP on Cloud platform, for rapid roll-out across regions, involving stakeholders, users, and suppliers from diverse cultural and linguistic backgrounds. TCS employed its agile factory-based global rollout model with a predefined procurement framework in order to rapidly streamline localized procurement processes into a unified template. Adoption of catalog-based procurement, including direct access to supplier catalogs through the punch-out feature enriched user experience, while a dedicated supplier portal helped with deeper collaboration. A global platform for indirect procurement helped Panasonic achieve a single view over spend across categories and geographies with enhanced compliance.

Benefits

Panasonic unified its global indirect procurement with greater compliance, to drive growth

Panasonic’s global indirect procurement, powered by TCS’ ERP on Cloud, helped Panasonic realize greater business value with enriched user experience and superior visibility. Digitized procurement led to business agility, greater compliance and deeper supplier collaboration.