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Tata Consultancy Services’ strong capabilities across the value chain, establishment of geography-focused FCC hubs and COEs, geographically balanced delivery footprint, are cited as key strengths
NEW YORK | MUMBAI, November 4, 2025: Tata Consultancy Services (TCS) has been positioned as a Leader in Everest Group’s Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment 2025. Among the 36 leading FCC operations service providers assessed in the report, TCS was placed highest in the Leader category for its Vision and Capability.
On the depth and breadth of TCS’ capabilities in FCC operations, the report says: “TCS continues to exhibit strong capabilities across the FCC operations value chain, now enhanced by broader coverage across BFSI clients and steady double-digit growth in headcount and revenue.” Underscoring TCS’ commitment to contextualized delivery and stronger alignment with local regulations, the report talks about the establishment of geo-specific FCC hubs established in Malaysia and Sydney and regional centres of excellence, particularly aligned with compliance transformation.
The report goes on to highlight the extensive investments that TCS has made in AI, ML, analytics and hyper-automation, with significant enhancements to its GenAI-infused zero-touch FCC models. Additionally, the report speaks about TCS’ retention of a geographically balanced delivery footprint, with increasing nearshore/ onshore presence across APAC, EU, and LATAM supporting diversified regulatory environments and language capabilities.
“With technology evolving at a rapid pace, there is demand for stronger defence mechanisms and technology-infused threat prevention and mitigation strategies. Financial crime compliance can be strengthened with AI to meet the growing needs of organizations. At TCS, we are making significant investments to build next-gen FCC capabilities that put security at the heart of our work,” said Shankar Narayanan, Business Head, Banking, Financial Services & Insurance, TCS. “This leadership recognition is a testament to our market-leading capabilities and the unwavering commitment to our customers’ success and continued resilience.”
With extensive experience partnering with some of the world’s largest banks and financial institutions, TCS has built unparalleled expertise in financial crime, compliance and its related services. This includes KYC – ID verification, risk profiling, due diligence, screening, client outreach, and off-boarding; AML – transaction monitoring, sanctions screening, trade AML, and reporting; anti-fraud operations including card fraud, deposit fraud and cybercrime; and dispute operations. TCS’ comprehensive set of capabilities in this domain include consulting, analytics, transformation and technology solutions, platform solutions, and change management services.
In this domain, TCS works with over 30 of the top tier global banks, including the top three banking and financial services providers.
Additionally, TCS provides FCC services to other industry segments like travel and tourism, hospitality, fintech / high tech, pension and superannuation and power and utilities.
“As financial institutions increasingly seek regionally contextualized, platform-ready FCC delivery, TCS has made steady progress in aligning its investments and global footprint with evolving compliance needs,” said Dheeraj Maken, Practice Director, Everest Group. “The firm offers deep coverage across the FCC value chain, has expanded its delivery through regional Centers of Excellence, introduced a unified FCC platform environment, and strengthened its integration of gen AI across compliance workflows. These initiatives, along with sustained momentum in the scale and depth of its FCC services, have contributed to TCS’s recognition as a Leader in our Financial Crime and Compliance (FCC) Operations Services PEAK Matrix Assessment 2025.”
Licensed extracts taken from Everest Group’s PEAK Matrix® Reports, may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their positioning. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports.
Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com.