Challenge

Diverse operations with limited automation hindered timely business-critical insights

In 2012, Mother Dairy was looking to transform the HCM landscape by consolidating old legacy systems and eliminating data redundancy. As a part of simplification, they needed to standardize HR processes across functions. Mother Dairy envisaged a single repository for employee information in order to rationalize multiple data sources.

Mother Dairy unifies HR processes with TCS’ integrated SAP HCM Platform

To automate and streamline its HR processes including payroll, time & attendance, workforce administration, performance management, HR analytics, and claims and PF trust management, Mother Dairy partnered with TCS, leveraging TCS’ SAP HCM Platform, by standardizing and integrating HR functions across all locations.

The cloud-based solution eliminated redundant manual effort with self-service and automation, while improving visibility of HR processes through management reporting and HR analytics. With the platform encompassing full payroll processing, management of all employee lifecycle events, and helpdesk support with committed service levels, Mother Dairy secured greater service delivery performance. While ensuring effective decision making with improved insights into organization-wide data, the platform also reinforced Mother Dairy’s consolidation and growth plans.

Mother Dairy transformed HR functions from semi-automated processes to a completely web-enabled solution using TCS’ SAP HCM Platform.

TCS’ SAP HCM Platform effectively streamlines workforce related processes and helps automate HR tasks while providing real-time insights

Annie Mathew, CIO, Mother Dairy

Benefits

Rich HR insights, agile operations and unmatched service performance with TCS’ SAP HCM Platform

TCS’ SAP HCM platform has helped Mother Dairy ensure real-time HR insights through end-to-end process visibility and analytics. With agile operations, the company can now offer unmatched performance with comprehensive services and committed service levels