Trent Achieves Smarter Supplier Collaboration

Products and platforms

Challenge

Trent’s supply chain was inundated with delivery bottlenecks, inventory uncertainty, and capacity constraints.

Trent operates one of the leading hypermarket chains Star Bazaar. The company sources a wide range of products and services from both multinational as well as local suppliers. However, limited automation, offline communication, and low visibility, led to collaboration challenges. Additionally, manual tracking of purchase orders (PO) and offline delivery schedules impeded efficiency, impacting end consumer experience. As part of its overall enterprise strategy and strategic sourcing initiative, Trent embarked on a journey to modernize its supplier collaboration process.

Solution

Trent harmonized supplier relationship management with TAP™ Supplier Portal

TCS worked closely with Trent to understand their supplier information management needs and leveraged its proprietary cloud solution TAP™, to enhance supplier experience. Our ready to deploy supplier management solution with zero set-up cost offered a 360° view of business transactions to suppliers and allowed them to schedule deliveries through an on-line appointment system. Fully integrated with SAP and Trent’s back-end systems, the solution enabled suppliers to manage amendments to POs and Item Master data.

It also helped reduce turn-around time at delivery centers through advanced shipment notification (ASN) and tracking status, while providing up-to-date information on goods receipts (GRN) and discrepancy notes (GDN). In addition, online operational and functional reporting helped business users make informed decisions, faster. The solution ensured quick on-boarding with TCS as a single point of accountability.

TCS TAP™ helped Trent enable self-service for small as well as big suppliers on a single platform, improving efficiency.

"TCS TAP™ is a state-of-the-art way to the future for our supplier partners, done amazingly well."

Suma Sriharsha | Director - Supply Chain and Distribution at Trent Hypermarket Ltd.

Benefits

Trent enriches buyer and supplier experience with supply chain efficiency.

Trent was able to drive faster transformation, gain significant business value, and eliminate unproductive activities through improved visibility. Our future ready platform provided an engaging user experience for suppliers by enabling short wait time and prompt decision-making.

Statistics

100%

online supplier collaboration

collaboration platform across all suppliers and business users

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TCS is here to make a difference through technology.

We deliver excellence and create value for customers and communities.

Extraordinary expertise leads to remarkable results.

Want to be a global change-maker? Join our team.

Find the latest news about TCS in our Newsroom

Recent Press releases

Recent News

Recent recognitions

Upcoming events

TCS works hand in hand with world-leading investors.

Global knowledge. Local support

Trent Achieves Smarter Supplier Collaboration

Products and platforms

Challenge

Trent’s supply chain was inundated with delivery bottlenecks, inventory uncertainty, and capacity constraints.

Solution

Trent harmonized supplier relationship management with TAP™ Supplier Portal

Suma Sriharsha | Director - Supply Chain and Distribution at Trent Hypermarket Ltd.

Benefits

Trent enriches buyer and supplier experience with supply chain efficiency.

Statistics

Transformation starts here

Find out more

TCS is here to make a difference through technology.

We deliver excellence and create value for customers and communities.

Extraordinary expertise leads to remarkable results.

Want to be a global change-maker? Join our team.

Find the latest news about TCS in our Newsroom

Recent Press releases

Recent News

Recent recognitions

Upcoming events

TCS works hand in hand with world-leading investors.

Global knowledge. Local support

Products and platforms

Challenge

Trent’s supply chain was inundated with delivery bottlenecks, inventory uncertainty, and capacity constraints.

Solution

Trent harmonized supplier relationship management with TAP™ Supplier Portal

Suma Sriharsha | Director - Supply Chain and Distribution at Trent Hypermarket Ltd.

Benefits

Trent enriches buyer and supplier experience with supply chain efficiency.

Statistics

Related reading

Transformation starts here

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