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VersaCold faced increasing complexity, stakeholder expectations and lower spend visibility

VersaCold is Canada’s largest supply chain company focused exclusively on the handling of temperature sensitive products. Increasing process complexity, growing demand for efficiency and need for higher visibility, compelled VersaCold to look for opportunities to improve stakeholder value and operational efficiency. VersaCold decided to transform their manual Procure to Pay (P2P) process with an automated solution providing an easy buying experience to the users.


VersaCold digitizes end to end purchasing process with TAP™ to boost spend visibility

TCS proposed TAP™ to help VersaCold manage spend efficiently, across departments and projects. VersaCold was able to eliminate paper trail with end to end process automation, leading to improved (spend) visibility, while also enabling deeper collaboration with suppliers. Automated and digitalized buying process will help VersaCold improve procurement efficiency. The solution includes catalogs, requisitions, purchase orders, and invoices, along with supplier management and self-service.    

Fully integrated with VersaCold’s backend systems, TAP™ also enabled process monitoring and tracking, ensuring effective communication between users. The solution with improved spend visibility, will help VersaCold bring more spend under management, while automation will improve productivity as well as stakeholder satisfaction. 



“We selected TAP™ to move towards a transformed and unified P2P”

Bala Puvitharan, Senior VP and Chief Information Officer, VersaCold

TAP™ has simplified the buying experience for users while ensuring operational efficiency for better management of cost. VersaCold has successfully leveraged digitalization with TAP™ in order to re-imagine business processes and drive performance.


VersaCold gains efficiency and visibility, for greater value and simplified buying process

VersaCold unified end to end process with automation and standardization. TAP™ helped VersaCold realize higher value and cost efficiency. Easy buying experience with TAP™ drives performance. VersaCold managed spend efficiently with improved visibility.



increase in spend visibility


automated approval workflows


digitization of invoices

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