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TCS is here to make a difference through technology.
Leading the way in innovation for over 50 years, we build greater futures for businesses across multiple industries and 131 countries.
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Our expert, committed team put our shared beliefs into action – every day. Together, we combine innovation and collective knowledge to create the extraordinary.
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Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
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Top Results
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Modernize your IT services to tackle rising complexity
IT leaders recognize the urgency of enabling speed and scale in building digital capabilities to improve customer engagement. To understand the challenges and identify the best practices, Tata Consultancy Services commissioned Forrester Consulting to evaluate the role of internal IT services frameworks to support a fast-rising technology complexity.
Key findings
› Business priorities are geared toward speed and innovation.
A majority (65%) want to expand their digital capabilities to engage customers more effectively.
› IT complexity impacts speed of execution.
Scaling agile practices is proving to be difficult as almost 70% of organizations have more than 100 vendors and are adopting multi-cloud solutions.
› Gaps in multi-vendor management.
Organizations need a comprehensive view across multiple vendors.
› Leaders in digital succeed by embracing a more holistic approach.
Leaders differentiate themselves by focusing on skillsets, business metrics and upgrading ITSM practices to new needs.
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