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TCS Consulting Services to Achieve Success in the Digital Era
Highlights
- Alstom was using a variety of disjointed tools and systems to manage data across multiple divisions. The absence of a streamlined approach was affecting their performance, operational efficiency, and scalability.
- To keep up with the demands of modern rail transportation, Alstom needed to ensure consistent and high-quality service across global divisions.
- TCS partnered with Alstom to implement Boomi’s Integration Platform as a Service (iPaaS) providing a scalable and sustainable framework for future growth.
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Overview
A global leader in the rail transportation sector, Alstom specializes in green and smarter mobility solutions.
The organization is committed to enabling a low-carbon future through innovative and sustainable rail systems. To meet growing demands and lead the future of mobility, Alstom embarked on a strategic transformation — one that would unify its operations and embed data at the core of decision-making.
Challenge
Headquartered in France, Alstom operates across 65 countries with more than 80,000 employees.
Despite its global footprint, Alstom’s divisions were operating with disjointed tools and legacy systems that limited visibility and hindered operational efficiency. This fragmented data landscape led to communication bottlenecks. The organization’s legacy systems struggled to keep up with the demands of modern rail transportation, causing delays in integrating applications leading to higher costs, and slower decision-making.
As customer expectations evolved and operations grew more complex, it became critical for Alstom to modernize its data ecosystem, reduce redundancies, and ensure consistent service quality across its global network.
Solution
Alstom partnered with TCS to implement a Data Integration Backbone (DIB) — a strategic initiative to unify its divisions, streamline operations, and foster a data-driven culture.
TCS designed an end-to-end transformation leveraging Boomi’s Integration Platform as a Service (iPaaS) to enable seamless integration between on-premise and cloud environments.
Key elements of the solution included:
- Hybrid integration at scale: Seamless migration from legacy systems while enabling future scalability, using Boomi’s iPaaS to integrate diverse data environments.
- End-to-end services: Leveraging its Business Ecosystem Integration Services, TCS delivered a suite of services, from gathering requirements to designing the solution architecture, developing the system, and post-go-live support. This ensured key business units such as engineering, procurement, and services were fully integrated into the new system.
- Automation and standardization: Using the Boomi integration platform, the data management processes were automated and standardized and further enhanced with reusable frameworks. This enabled faster system deployments and consistent performance across regions.
TCS collaborated closely with key business units to align the solution with real-world needs, ensuring that the new backbone delivered a scalable and sustainable framework for future growth.
Benefits
The Data Integration Backbone redefined how Alstom manages, shares and uses data across its global organization.
Key outcomes included:
- Accelerated delivery and cost efficiency: The consolidated systems and automated workflows enabled a reduction in operational costs while speeding up project delivery time.
- Proactive issue resolution: With an early detection capability, the organization could identify and address data and process challenges before they became costly disruptions, reducing downtime and enhancing overall reliability.
- A 360-degree view of operations: Alstom gained real-time visibility into their operations across all divisions, allowing for strategic, data-driven decision-making that improved efficiency and performance.
- Standardization and reusability across business units: The introduction of standardized and reusable frameworks enabled faster deployment of new applications and ensured the entire organization was operating on a cohesive, integrated platform.
- Optimized resource utilization: With a more efficient and centralized system, the company could optimize both operational and technical resources, reducing redundancies and boosting productivity.
