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An insightful conversation brews with Heidi Choy, IT Director Platform Services and Solution Engineering - Avery Dennison, as she discusses about Avery Dennison’s longstanding partnership with TCS, the journey of selecting ServiceNow for their digital transformation, and its impact on enhancing employee experience. She also delves into how TCS has evolved from a 'partner' to ‘inhouse experts’ in areas such as process management and mastering their customer service intricacies, thus playing a crucial role in their service management strategy. Don’t miss this engaging chat – watch the full video here.
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