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Making a Chatbot Seem (Almost) Real
Pacey Miles, a chatbot TCS created for New York Road Runners and the 2017 TCS New York City Marathon, didn’t just answer questions for runners and fans—she provided entertainment and an emotional connection.
“Hi there! I’m Pacey Miles.”
—Virtual Assistant, TCS New York City Marathon
Working with client New York Road Runners, TCS created an animated virtual assistant – Pacey Miles – to answer questions at the TCS New York City Marathon. This tongue-in-cheek video alludes to the surprisingly lifelike effect of a good chatbot.
