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Human capital is the bedrock of all future of work strategies that enterprises design with talent management playing a pivotal role. The talent management ecosystems currently used by HR executives are highly distributed and fragmented, leading to lack of trust and additional expenses for data verification. These challenges are compounded with enterprises increasingly moving to a work-from-anywhere operating model and emergence of gig economy.

Tata Consultancy Services commissioned Everest Group to conduct a market study for a deeper understanding of the inefficiencies in the current talent acquisition and development life cycles. The outcome, a recommendation for an alternate model that brings greater agility, transparency, and credibility to all talent management processes.