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Tata Consultancy Services’ advisory-led, flexible, and accelerator-driven approach, AI-led solutions, deep domain expertise, and focus on value creation, are cited as key strengths
NEW YORK | MUMBAI, April 23, 2026: Tata Consultancy Services (TCS) has been positioned as a Leader in Everest Group’s Property and Casualty (P&C) Insurance IT Services PEAK Matrix® Assessment 2025.
TCS was positioned as a Leader for its extensive investments in AI, ability to drive large transformations, large, diverse talent pool, and holistic, outcome-focused engagement model.
Highlighting the depth and breadth of TCS’ capabilities, the report says: “TCS offers an advisory-led, flexible, and accelerator-driven approach that resonates well with clients operating in complex or heavily customized environments.” Cited as key strengths were TCS’ strong relationships as an IT incumbent, deep domain expertise, extensive delivery presence, and next-gen solutions that enable it to provide integrated IT and business process services.
The report notes multiple success proof points of helping clients realize value from TCS' investments in Al-led solutions such as gen Al model comparators, next-best action recommendations for contextual client engagements, and pre-configured solution sets to accelerate delivery. Furthermore, it says clients have appreciated TCS’ focus on creating value, even at the expense of reducing its scope of work, and its ongoing efforts to enhance process efficiency and cost-effectiveness without compromising delivery quality.
“Property and casualty insurers for the past few years have been going through multiple business and technology transformation cycles in response to rapid changes in the risk landscape, while managing complex legacy environments. TCS brings its unique blend of contextual knowledge, extensive insurance and technology expertise with GenAI and Agentic AI solutions to execute these cycles and enable real-time decisioning, elevate customer experience, and accelerate value realization,” said Srinivasa Kumar Yerchuru, Vice President and Global Head, Banking, Financial Services & Insurance, Industry Advisory, TCS. “This recognition reflects the trust our clients place in us, and the passion of our global teams who consistently push the boundaries of what’s possible in the P&C insurance industry and make it real for our clients through business and technology transformation.”
The insurance industry is contending with both challenges and opportunities, from economic shifts and regulatory changes to rising customer expectations. P&C insurers are undergoing a significant digital transformation driven by the need to improve operational efficiency, enhance customer experiences, introduce personalized products, innovate new business models and increase competitive advantage.
TCS helps insurers successfully navigate their transformation journeys by reimagining customer and intermediary experience, redesigning business processes and operations, modernizing legacy systems and accelerating business value with its differentiated, AI-infused solutions and its Co-Innovation Network (COINTM) partners. TCS offers a comprehensive portfolio of services to insurers, catering to the needs of all stakeholders across the value chain, to enable them to become perpetually adaptive enterprises.
TCS has made strategic investments and developed AI-infused solutions to enable insurers with sharpening underwriting, accelerating claims processing, mitigating and reducing frauds, delivering superior and personalized customer experience across channels and strengthening and improving regulatory compliance.
“TCS has become a key strategic partner for P&C insurers, supporting their transformation journeys through a scaled, domain-driven solutioning that goes across IT and business process services,” said Aurindum Mukherjee, Practice Director, Everest Group. “Its advisory-led transformation capabilities, backed by proprietary frameworks, GenAI-based accelerators, and strong functional alignment across the insurance value chain, have enabled insurers to modernize end-to-end operations. TCS’ shift towards flexible client-focused engagement model and proven ability to deliver cost and efficiency outcomes for carriers have earned it a Leader position in Everest Group’s Property & Casualty (P&C) Insurance IT Services PEAK Matrix® Assessment 2025.”
Disclaimer: Licensed extracts taken from Everest Group’s PEAK Matrix® Reports may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports.
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