Workforce experience is the bedrock of building employee trust through personalized engagement, and for driving superior performance. While managing constant workplace dynamics and changes, organizations face the challenge of orienting their workforce towards being resilient, adaptable and purpose-driven with a growth mindset. People-centric organizations thrive on optimal use of people data and decision sciences to design interventions and measure desired outcomes. They need customized analytics services which augment their existing technology ecosystem to improve the accuracy in decision making.
TCS Workforce Analytics is a unified system of engagement, insights and foresight for employees, managers, CxOs and their organizations to enable avenues for enhanced productivity and superior workforce experience, which directly affects customer experience.
It complements human capital management (HCM) and human resource management systems with data analytics solutions on talent experience, compliance, productivity and well-being, which are based on AI-driven assessment tools and analytics.
This solution prepares an organization for a digital future. It seamlessly integrates with digital ecosystem, and ensures adherence to GDPR and FERPA guidelines. The solution leverages AI, ML, NLP-based patented framework and technologies that objectively evaluate skills, personality traits, strengths, culture compatibility, workplace values and learning style of an individual. It enables the organization to identify the suitability of an individual for an open job requirement, talent acquisition management, team constitution, leadership development, career management, performance development, and safety and wellness interventions.
TCS Workforce Analytics leverages AI and machine learning solutions to create a single source of truth from disparate systems by integrating the existing HR technology ecosystem. This enables superior HCM management and significantly improves employee engagement and satisfaction.
Enriches employee experience driving positive organization citizenship behavior
Optimizes ROI across HR life cycle interventions
Enhances physical and psychological safety
Mitigates risk of compliance and protects organization’s brand
Democratizes analytics for the entire workforce
TCS Workforce Analytics scales beyond the spectrum of HR and covers all the dimensions of workforce in an enterprise without disrupting existing technology ecosystem. It leverages TCS' proprietary products and services along with niche partner products, TCS Research and Innovation, and domain and technology accelerators. It instills confidence based on its success of in-house implementation. TCS Workforce Analytics services can be accessed on cloud or through a customized, on-premise setup.