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Client Experience: TCS and Dow Provide World Class Business Services Through Their Global Partnership

Dow and TCS have been partners for close to five years, providing operational benefits to businesses, including improved procurement practices, stock replenishment planning, order fulfillment, coding of customer and material data, and cycle time improvement on report generation.

Through this partnership, Dow and TCS have reduced costs by about 25% while maximizing efficiency.

In this video, Darrell Zavitz, Vice President of Business Process Services Center, Supply Chain and Customer Services, The Dow Chemical Company, shares his views on what customers can expect from the new global partnership with TCS.