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Home > Resources > Videos & Multimedia > Client Experience: Enabling Woolworths’ Expansion into Financial Services

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Client Experience: Enabling Woolworths’ Expansion into Financial Services

In this video, Dhun Karai, Head of Financial Services, Woolworths - New Zealand and Australia’s largest retail group - discusses TCS’ role in the expansion of the group’s operations into financial services. TCS played a crucial role as a consultant in the initial formulation stage and in the implementation of the customer services function.