May 27, 2021

Analytical dashboards for HCM applications are an essential aspect of organizational human resource management, as they provide the basis for informed decision-making. What if these dashboards were available at the intended place to the right user at right time to provide actionable insights to facilitate effective decision making in day-to-day HR transactions? This is made possible by embedding the HR transactional dashboards inside HCM applications.

Actionable Insights

To ensure overall success of the organization, transactional dashboards provide immediate actionable insights derived from the huge HR transactional data to take any further decision within certain critical HR functions like attrition risk management, leave management, performance management, and learning. The HR dashboards are embedded into the existing applications on the HCM platform with near-real-time reporting, so that the stakeholders can see the current trends of KPIs regarding HR transactions in the visualization form on the intended page of transaction.

Challenges

Globally, there are interactive but expensive visualization tools that may have potential embedding issues with the subject applications. In the conventional process, business users had to access and process data from various offline and online sources to get insights for taking effective decisions. Building homegrown, embedded analytical dashboards requires greater technical and functional expertise besides the isolated process of developing from scratch for each HR requirement, resulting in increased turnaround times.

Even a few years ago, analytics was an expensive solution. Procuring ETL tools, visualization tools and building a reporting solution was not only time consuming but also expensive. At the same time, these reporting solutions were running as standalone solutions.

The Innovative Solution

This innovative HCM transactional dashboard solution democratizes the power of analytics to every level of the customer organization by embedding visual dashboards for all important transactions with role-based access to important metrics across crucial HR functions. The end-users do not have to go through structured historical data from multiple sources manually to arrive at an informed decision for a particular transaction. The embedded dashboards provide ready- to-use, real-time business decision-making capabilities to end-users to make it easier for them. The unique visualization feature coupled with robust open source technology and home-built, real-time dynamic token-based security protocol provides lightweight, highly secure, and cost-effective transactional dashboards.

The transactional dashboards cover the following HR functions:

  • People Management: Stakeholders can view and analyse the trends of voluntary separation, and the reasons across periods while they process separation applications, by providing them with better insights into attrition in the organization.

  • Leave and Attendance Management: Managers can gain insights into the leave trends of an employee along with the state of absenteeism in their team while approving the employee’s leave request for a given period.

  • Performance Management: Managers can view the competency and skillset gap of their employees while appraising their performance for a given period, thereby enabling them to take sound decisions regarding performance management of their teams.

  • Learning Management: Before deciding to enrol for a course or training, employees can understand its relevance and popularity trends using transactional dashboards.

Thus, the end-users can benefit from the HR transactional dashboards in the following ways:

  • Effective decision-making for HR transactions on a near-real-time basis by means of visual insights on the intended transactional page

  • Savings in business hours and manual effort instead of having to review several online/offline reports to make a transactional decision, thus enhancing business productivity

  • Cost-effective analytics solution with robust architecture and extreme ease of integration into any HCM application

  • Innovative data security framework for providing right information to the right user

  • Unified data integration and visualization platform across the HCM application

Conclusion

HR dashboards and visual reporting are usually the first steps in moving towards HR analytics, which is vital to an organization. To efficiently manage human resource management issues, it is essential for the management to adopt HR analytics and reporting, preferably even for everyday transactions, to take right decisions at the right time.

Vimal Mangeshkar is a Business Analyst and a team member with the Innovation and Product Engineering - Analytics (IPE - Analytics) group within TCS Platform Solutions. He possesses proficiency in business analytics, business intelligence and functional knowledge in HRM and operations and supply chain management. As a business analyst, he is responsible for the implementation of several predictive and embedded analytics in the home grown HRMS platform of TCS Platform Solutions. He holds a PGDM degree in Marketing and Operations Management from SDM Institute of Management Development, Mysore, and a bachelor’s degree in Mechanical Engineering from Goa University.