- Overview Press tab for submenu items
TCS is here to make a difference through technology.
Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.
-
Industries
-
Services
-
Products and Platforms
- Overview Press tab for submenu items
We’re in it for good, driving positive change for the benefit of all.
Our expert, committed team put our shared beliefs into action – every day. Together, we combine innovation and collective knowledge to create the extraordinary.
-
About Us
-
Research & Innovation
-
Our Brand
- Overview Press tab for submenu items
Extraordinary expertise leads to remarkable results.
We share news, insights, analysis and research – tailored to your unique interests – to help you deepen your knowledge and impact.
-
Customer Stories
-
Perspectives
-
Global studies
-
Topics
- Overview Press tab for submenu items
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
-
India
-
Americas
-
Asia Pacific
-
Europe and UK
-
Middle East and Africa
Overview
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
- Overview Press tab for submenu items
Find the latest news about TCS in our Newsroom
Get access to a catalog of the latest news stories from across TCS. Discover our press releases, reports, and company announcements.
-
Press releases
-
News alerts
-
Analyst recognition
Recent recognitions
View all -
Events
Upcoming events
View all -
Media kit
- Overview Press tab for submenu items
TCS works hand in hand with world-leading investors.
Tata Consultancy Services LimitedNSE:TCSINR -
Management Commentary
-
Financials
-
News and Events
-
ESG
-
Resources
Overview
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
Top Results
Showing
10
01 - 07
- Industry-First Solution Makes the Entire Lending Process Digital for Everyone Including New-to-Bank Customers
- ‘iLens’ Offers Seamless On-Boarding of Customers with Minimal Data Entry, Paperless Login, and Digital Credit Assessment of the Borrower
PRESS RELEASE
MUMBAI, November 29, 2022: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS) and ICICI Bank announced the launch of ‘iLens’, a digital lending solution, powered by the TCS lending platform. The first-of-its-kind platform digitizes the entire lending process—from application to disbursement—for everyone, including new-to-bank customers, to offer them unparalleled convenience with faster turnaround of loan applications, greater transparency of loan status and enriched experience.
To begin with, ‘iLens’ has started empowering customers, including new-to-bank individuals, to avail housing loans in a completely digital process with hassle-free on-boarding via paperless login, uploading documents, receiving instant sanctions, appraising properties, and disbursement of loans. ICICI Bank plans to offer other retail loans such as personal, auto and credit cards on this platform.
‘iLens’, which stands for ICICI Bank Lending Solutions, is powered by the TCS Lending Platform and is customized with ICICI Bank’s proprietary policies for loans, data-led algorithms and over 130 API integrations including with fintechs, enabling quicker credit assessment, property appraisals, legal and technical documentation. Based on these, many of the new-to-bank customers will also be given pre-approved offers—yet another industry first initiative.
Powered by the TCS Lending Platform, ‘iLens’ offers a unified digital interface for all stakeholders—customers, employees, sourcing channels, lawyers, technical officers, and underwriters. The state-of-the-art platform enables seamless on-boarding of customers with minimal data entry, digital credit assessment of the borrower by tapping into various data sources through API integrations, and video KYC. Further, it has an inbuilt customer interface that helps borrowers track the status of their loan application in real time, as well as digitally fulfil additional paperwork requirements and fee payments. Its open API-architecture enables the back-office processing to be seamlessly integrated with third parties such as legal counsel and property evaluators to accelerate the workflows and eliminate paperwork. ‘iLens’ is also equipped with inbuilt e-sign, e-NACH and e-stamp features enabling swift disbursal of the loan with minimal paperwork.
The platform’s mobile-first architecture enables the entire user community to operate it on any device – mobiles, tablets, or desktops. It enables greater flexibility, resilience, and future scalability to accommodate the bank’s requirements.
V V Balaji, Chief Technology Officer, ICICI Bank, said, “Over the years, we have focused on enhancing customer experience through digital enablement and streamlining of processes. Our digital platforms, usage of analytics and behavioral sciences underpin our banking solutions.
“Today, we are taking another leap forward with the introduction of ‘iLens’. We are delighted to have partnered with TCS for this digital lending platform. Through research, we have found out that customers want financial solutions in an entirely digital process, with greater transparency of the status of loans and faster turn-around time. We have incorporated these insights to build ‘iLens’ as a future-ready, unified digital, end-to-end interface for customers as well as other stakeholders. Currently, we have aligned mortgage loans to ‘iLens’ platform making us the first to digitize the entire mortgage lending process. This brings in a significant shift in the industry, as digital journeys for home loan are available only till receiving the sanction letter. We believe that this platform will offer unparalleled experience to our customers to fulfil their aspirations of owning a home or a car, acquire higher education and enable business growth.”
Ujjwal Mathur, Country Head, TCS India, said, “This is a landmark moment in our partnership with ICICI Bank as we help them digitally transform the retail lending process and experience using the TCS Lending Platform. This further reinforces the bank’s reputation for using digital technologies to provide superior customer experiences and drive competitive differentiation.”
About ICICI Bank
ICICI Bank Ltd (BSE: ICICIBANK, NSE: ICICIBANK and NYSE:IBN) is a leading private sector bank in India. The Bank’s total assets stood at ₹ 14,15,581 crore on June 30, 2022.
For news and updates, visit www.icicibank.com and follow us on twitter at www.twitter.com/ICICIBank
For media queries, write to corporate.communications@icicibank.com
About Tata Consultancy Services (TCS)
Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.
A part of the Tata group, India's largest multinational business group, TCS has over 616,000 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $25.7 billion in the fiscal year ended March 31, 2022, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit www.tcs.com
TCS media contacts
©2025 TATA Consultancy Services Limited
©2025 TATA Consultancy Services Limited
- Privacy Notice
- Cookie Policy
- Accessibility Declaration
- Disclaimer
- Security Policy
- California Notice at Collection
- Customize Cookies
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?